Admission Clerk

Function Patient services Facility Position Admission Clerk Introduction

The vacancy exists for an Admission clerk based at Life Knysna Private Hospital, reporting to Charlee Hans, Admissions supervisor. The incumbent will be responsible for managing the admission processes set out in the Life healthcare policies and procedure.

• Ensuring accurate and efficient administration of the Admission process.
• Ensure all demographic data is collected with attention to detail as per work procedures.
• Ensuring that the financial risk of the Hospital is managed by obtaining approval numbers within the turn around time, collecting co-payments, private estimates and deposits collected upfront in accordance with Life Healthcare protocols, targets, and objectives.
• Develop sound relationships with both internal and external customers including patients, funders, doctors, and private patients.
• Closing of billing checks within the units targets
• Compiling private estimates and managing the financial risk around this function.
• Effective verbal and written communication skills.
• Front desk, concierge duties, managing the switchboard and porter duties when needed.
• POPIA knowledge to prepare patient folders for Scanco.
• Ability to work day, night and weekend shifts in accordance with a flexi-hours system.
• An eye for detail.

• Grade 12 Matric
• Experience in office admin and front desk customer service will be an advantage.
• Knowledge of the private healthcare environment, its challenges and role players will be an advantage.
• Computer proficiency – word, excel outlook.

• Problem‑solving, analysis and judgment
• Resilience
• Engaging diversity
• Verbal and written communication skills
• Drive and Energy
• Building relationships
• Customer responsiveness
• Leading by example
• Ethical behavior
• Excellence orientation