Career Plus Case Manager

Position Details

• POSITION:
  Career Plus Case Manager
• PROGRAM/DEPARTMENT:
  Miracle Center
• REPORTS TO:
  
  Program Director
• SAFETY SENSITIVE POSITION:
  No
• STATUS:
  Full-Time
• HOURS WORKED: 30-40 hours per week
• PAY:
  Starts at $35,600/ DOE
• LAST UPDATED: 1/27/2026

The Career Plus Case Manager is responsible for providing support to participants in our Career Plus Program. This includes but is not limited to educational needs; career elements, including resume writing, job search, and job retention. This position also requires working with DES and keeping all files in compliance with all requirements and time frames.

• Exemplify and support the Vision, Mission Statements and Core Values of Miracle Center.
• Demonstrate Miracle Center’s attributes of an effective culture champion which include servant leadership, communication, respect, accountability, integrity, teamwork, and positive attitude.
• Comply with Miracle Center’s Code of Conduct and Ethics and HIPAA privacy and confidentiality requirements.

• Schedule and complete all intakes for potential participants.
• Process all intake paperwork.
• Participate in various job fairs and other community events as needed.
• Keep accurate monthly records for all students and their files, including but not limited to Employment Assessment, Employment Career Development Plan (ECDP
  - Initial & Revised), Monthly Case Notes, and Time Logs (verifying total hours reported in the billing month), Receipts for supportive services issued, and Demographics Statistics.
• Staff all support service requests with the Program Director to ensure the participant is Referred and Verified for SNAP CAN.
• Execute Support service requests after approved and ensure all necessary documentation is completed.
• Assist the Program Director with DES student file audits.
• Complete SNAP monthly paperwork due by the 1st Monday of every month.
• Ensure all participant files are kept up to date.
• Work with participants to identify any life and/or employment hurdles, and complete the service plan monthly.
• Meet with all students at least monthly to update their service plan.
• Assist students with resume writing and the job search process.
• Keep regular contact with students for on-going support.
• Be able to help and support students with emergencies after hours as needed.

• Provide input on annual reviews when requested.
• Draft letters and develop forms to help communicate and create a positive image with the public and peers.
• Personally grow in leadership and spiritual life to exemplify the characteristics of a cultural champion.
• Represent Miracle Center and GAP Ministries to the public in a positive, professional, and responsible manner.
• Follow the agency chain of command in a responsible and supportive manner.
• Be able to accept constructive feedback and suggestions for improvement.
• Comply with Miracle Center and state confidentiality policy.
• Perform other appropriate tasks as assigned by the Program or Executive Director or CEO.

• 2 Years full-time experience performing supervisory responsibilities or highly responsible work relating to tasks assigned to this position.
• Proven ability to effectively function in a multi-faceted agency in a teamwork manner. Be able to respect and work cooperatively with a variety of persons, including coworkers, members of the board, representatives of social service agencies, the public, and volunteers.
• Understand the principles and flow of the service plan process and be able to execute.
• Ability to intervene in crisis situations and/or attempt to avert potential crises.
• Requires strong oral and written communication skills.
• Ability to work well with ever changing priorities and/or situations.
• Proficient in the use of a personal computer and corresponding programs; preferably experience with Microsoft Office Suite, Gmail and Google Calendar or similar web-based and computer programs.
• Have personal attitude, conduct and standards representing those qualities and values reflected in the ministry that clients can respect and emulate.
• Must be a self-starter who can work well with people at all levels both in and out of the…