Order Closure Administrator

Location: Coven Heath

Order Closure Administrator;
Wolverhampton; 6 month contract; £17.00ph paye;
Inside Ir35
We currently have a requirement for an MRO Storefront Order Closure administrator to join our aerospace sector client’s dynamic team based in Wolverhampton during a period of transformation.
This role is focused on supporting the end-to-end vendor PO receipt, shipment, invoicing, billing accuracy, and cash enablement activities within the MRO Storefront, ensuring timely, compliant, and accurate invoicing to customers. Currently the Storefront manages a high volume of manual and transactional order closure invoicing activities, including vendor Customer Portal, SAP and MRO Life closure transactions, invoice validation, turnback resolution, and coordination with internal quoting, buyer and invoicing teams, Finance, and customer-facing Storefront roles.

The Order Closure Administrator will play a crucial role in stabilising these activities, improving accuracy, and supporting cash collection. Going forward the objective is to progressively reduce manual invoicing effort through process standardisation, automation, and system improvements, enabling a more predictable, first-time-right billing process. As the Storefront processes evolve this role will move from a transactional process toward greater ownership of invoicing quality, issue prevention, and proactive resolution
Please note that this role is based on site.

Daily Duties
Execute high-volume order closure and invoicing administration activities supporting MRO Storefront operations.
Support orderbook management in the order closure stage of MRO Storefront.
Perform invoicing transactions in SAP and MRO Life, ensuring accuracy of pricing, quantities, repair scope, and contractual terms.
Validate billing readiness, confirming that all required approvals, documentation, and system inputs are complete prior to invoice release.
Support resolution of invoice turnbacks, discrepancies, and customer billing queries, working closely with internal quoting and invoicing teams, Finance, and customer-facing Storefront roles.
Support resolution of vendor billing queries with MRO Storefront Buyers.
Coordinate with multiple internal stakeholders to resolve pricing, scope, or documentation gaps impacting invoicing.
Maintain accurate and complete invoicing data across SAP, MRO Life, and supporting systems, ensuring traceability and audit compliance.
Support cash-collection activities by enabling timely and accurate invoice issuance.
Monitor invoicing queues, priorities, and ageing, escalating risks, delays, or recurring issues where required.
Report invoicing-related issues through the Quality, Cost, Delivery, People, Safety (QCPC) process.
Escalate complex or recurring invoicing issues to the Storefront Order Closure Team Leader and, where appropriate, the MRO Storefront Manager.
Evolving responsibilities – future-state objective:
Take increased ownership of invoicing quality and first-time-right performance.
Proactively identify root causes of invoice errors, turnbacks, and delays, contributing structured improvement actions.
Support the development, maintenance, and adherence to standard invoicing procedures and controls.
Contribute to process improvement and automation initiatives in collaboration with Digital Technology, Finance, and Storefront leadership.
Support Storefront transformation initiatives by reducing manual effort and improving billing cycle time.
Act as a subject-matter reference for order closure processes within the MRO Storefront organisation.

Essential skills and experience required :
Strong attention to detail and a high standard of accuracy in transactional and financial administration.
Experience in an invoicing, finance administration, or operational support role within an MRO, Aftermarket, or service-driven environment.
Working knowledge of SAP (Sales & Distribution / Billing modules preferred) and experience using MRO Life or similar MRO systems.
Ability to manage high volumes of data and transactions in a structured, deadline-driven environment.
Clear, professional communication skills, with the ability to…