Quality Assurance and Market Oversight Officer

Quality Assurance and Market Oversight Officer

Location:

Commissioning, Assurance and Reform, Town Hall, South Shields

Salary: £33,699 per annum

We are seeking an individual with a good understanding and experience of quality assurance within a social care context or related field. You will be able to effectively plan and deliver quality assurance visits with assessed outcomes across the range of commissioned services in Adult Social Care both in the borough and on occasions within the wider North East region.

You will also play a key role in supporting the Provider Concerns process and in any identified safeguarding activity.

This is a fantastic opportunity to further develop the quality of the commissioned offer for people in receipt of care and support. If this sounds like the role for you, we’d love to hear from you!

• Plan and deliver quality assurance visits with assessed outcomes across the range of commissioned services in Adult Social Care in the borough and occasionally within the wider North East region.
• Support the Provider Concerns process and identified safeguarding activity.

We offer an excellent benefits package and further information is available here:

South Tyneside Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and an Enhanced Disclosure and Barring Service (DBS) disclosure will be sought along with other relevant pre-employment checks.

For posts where there is a requirement to either work in or enter a Care Quality Commission (CQC) Regulated Care Home, it would be preferred but optional that you have been fully vaccinated against COVID-19 (unless medically exempt) as a condition of employment.

We do not currently offer skilled worker visa sponsorship.

For an informal discussion about this post, please contact Natalie Patterson, Support Co‑ordination Manager on  or Natalie.

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Closing date:
Noon, Tuesday 27 January 2026.

Interviews will take place on Tuesday 3 February 2026.

Please note that if you apply for this role, all communication regarding your application will be sent to the email address that you have registered with North East Jobs, please ensure you check your junk mail.

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* Please note:

The HR Operations Team will not be available from 4.30pm Wednesday 24 December 2025 until 8.30am Monday 5 January 2026. Queries and Applications will be dealt with on our return. Thank you.