Marine Customer Service Officer

Location:

South Shields Marine School
Salary: £24,102 - £25,939 per annum

Hours:

35 hours per week
Closing Date:
Monday 9 February 2026

• Accurate processing of student data
• Providing course advice and guidance to prospective, current and past students and clients
• Administration and verification of documentation related to the enrolment of UK and international students

• Great communication and administrative skills
• A team player with a positive working attitude
• Experience of working in a customer facing role

• Work in a unique marine environment within a supportive team
• 36 days annual leave (inclusive of Bank Holidays) building to a maximum of 41 days after 5 years’ service
• Free on-site parking
• On site‑catering facilities
• Local Government Pension Scheme
• Learning & Development Opportunities

Tyne Coast College comprises South Tyneside College, Tyne Metropolitan College and South Shields Marine School. We offer a vast range of educational opportunities for those aged 14 to adults, including vocational programmes, apprenticeships, higher education and specialist maritime training. Our portfolio is multi‑award winning, with national accolades and a global outstanding reputation for maritime provision.

• We believe in being a strong community presence
• We believe the needs of employers should shape our curriculum
• We believe every student should achieve their potential
• We will make a significant positive impact on the local, regional and national economy
• We value professionalism, commitment, and excellence in our staff
• We welcome and include everyone in our community and value individuality and diversity

Apply by Monday 9 February 2026