Restaurant Manager - Chevys

Overview

Join the XRG Team:
Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. We strive for the extraordinary to deliver unforgettable eXperiences.

Location:

CHU S. San Fran, CA 2019, 141 Hickey Blvd, S San Francisco, CA 94080, USA.

Why XRG? Competitive pay, culture, benefits, career growth, and more for team members who share our values.

Salary:
The range for this position is $72,000-$76,000 depending on experience.

Legal Notice:
Certified Top Workplaces - 5 years running.

The Restaurant Manager is responsible for overseeing and directing the seamless running of the restaurant and supervising all team members. The Restaurant Manager leads when the General Manager is off duty, ensuring efficient service and compliance with financial and statutory requirements while delivering outstanding guest service.

• Coach, develop, and lead by example
• Ensure staff is properly equipped with the tools to complete their tasks
• Touch tables to ensure guest satisfaction
• Recognize and cultivate regular guests and repeat business
• Create an environment of trust and mutual respect
• Maintain high standards of food and beverage quality, guest service, cost control, and consistency
• Manage staffing levels and controllable costs in line with budget
• Ensure private events, catering, and banquets are successfully executed
• Adhere to cash handling procedures
• Ensure all equipment is clean and in good condition
• Complete nightly logs and manager reports
• Oversee life cycle of team members including hiring, training, coaching/counseling, skill development, and terminations
• Provide guests with menu, pricing, and allergen information
• Respond to guest concerns/complaints and resolve issues professionally
• Adhere to employee handbook and regulations
• Comply with safety/health procedures and liquor laws
• Maintain safety and sanitation standards
• Ensure proper checkout procedures
• Assist with additional tasks as assigned

• High School Diploma or equivalent required
• Bachelor’s Degree preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• State work cards or ability to obtain
• Minimum of two (2) years related experience
• Proficient in Windows MS Office, Open Table, Outlook
• Knowledge of profitability analysis and budgeting, cost of sales, payroll management, purchasing, receiving, inventories and cost controls
• Knowledge of liquor, labor, and health code regulations
• Experience with POS systems and back office reporting
• Familiarity with beer and spirits
• Strong communication in English (verbal and written)

The working conditions described below are representative of those encountered in this role. Reasonable accommodations may be made.

• Small to medium office or shared workspace
• Work indoors and/or outdoors; exposure to varying temperatures, steam, and wet floors
• Environment with varying noise levels, crowds, and smoke depending on guest volume
• Fast-paced, high-volume, full-service restaurant; hands-on management style
• Varied shifts including days, nights, weekends, and holidays

The physical demands described below are representative of those required to perform the essential duties of this job. Reasonable accommodations may be made.

• Walk and stand for long periods
• Use hands to handle, control, or feel objects
• Repeat movements for extended periods
• Speak clearly and understand speech
• Lift up to 50 lbs; reach, climb stairs, balance, stoop, kneel, crouch or crawl

This job description is a summary of duties and is not an all-inclusive list. It can be modified at any time with or without notice.

Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For information, review the Know Your Rights notice from the Department of Labor.