Licensing Manager, Alarm Operations

Overview

Ring is looking for a Licensing Manager with experience to serve as qualifier for private protection services in all 50 states. In this role, your mission is simple but critical: secure the licenses that allow Ring to operate in new states.

This is an execution-focused role perfect for someone who thrives on completing tasks, meeting deadlines, and seeing tangible results. You need attention to detail, the ability to navigate bureaucracy, and the determination to push applications through state agencies that move at their own pace. This is a full-time role that requires meeting state-specific qualifications to serve as a license holder. You will work with an experienced team who will guide you through Ring's processes while giving you ownership over your assigned states.

• Prepare and submit complete license applications to state regulatory agencies, tracking each through approval and responding to requests for additional information
• Research and master state-specific licensing requirements including application forms, background checks, fingerprints, testing, continuing education, and fees
• Coordinate background checks, fingerprinting appointments, and testing requirements to ensure all components are completed on schedule
• Maintain detailed tracking records of application status, agency response timelines, and required follow-up actions
• Document successful processes and common pitfalls to build a comprehensive licensing playbook that scales Ring's operations

You ll manage license applications across multiple states—checking statuses, responding to agency requests, and researching requirements. You ll coordinate background checks and fingerprinting while maintaining detailed tracking records. Some days you ll build checklists from state regulations, other days you ll assemble application packages or follow up on approvals. You ll collaborate with internal teams, updating stakeholders and sharing insights.

You ll join Ring's Licensing and Compliance team, a group dedicated to enabling Ring's expansion into new markets through regulatory excellence. The team manages licensing requirements across multiple states and works closely with legal, operations, and business development partners. We value execution, attention to detail, and the ability to navigate complex regulatory environments. You ll work remotely with an experienced team that provides guidance while giving you ownership over your assigned states.

We re building the foundation that allows Ring to serve customers nationwide.

• Knowledge of Microsoft Office including Outlook, Word, and Excel
• Experience working proactively and independently, meeting deadlines, and delivering on projects and tasks
• Ability to meet state-specific qualification requirements to serve as a license holder
• Strong attention to detail with the ability to follow complex, multi-step processes accurately

• Active relevant licenses in one or more states

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants:
Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position.

These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuan…