Director, Strategy and Insights Enablement Lead; EPL

Director, Strategy and Insights Enablement Lead (EPL)

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A healthier future. It’s what drives us to innovate. To continuously advance science and ensure everyone has access to the healthcare they need today and for generations to come. Creating a world where we all have more time with the people we love.

US Medical, part of Genentech, is passionate about delivering on Our Promise to improve the lives of patients. We foster a culture of inclusivity, integrity, and creativity while boldly pursuing answers to the world’s most complex health challenges. To achieve this, Genentech has identified establishing world-class digital medical capabilities as a key priority.

We're looking for a Strategy and Insights Enablement Lead to digitally transform our medical organization. This role is key to driving strategy and insights generation using digital and AI tools. You’ll act as the bridge between business needs and product development, defining feature roadmaps and leading crucial change management efforts for adoption. Success requires close collaboration with USM and CMG partners to align on a shared vision, evolve our systems architecture, and integrate cutting‑edge medical analytics to inform USM strategy.

• Lead the execution of US Medical's insights strategy, generating actionable insights from diverse sources, and spearhead a transformative digital insights strategy to pinpoint and address care gaps within therapeutic areas. This includes collaborating with stakeholders, leading the productization of the Medical Care Gaps Insights tool, and championing the innovative use of enterprise‑wide data, digital tools, and AI to elevate the customer experience and inform USM strategy.
• Advance Field Medical Insights by implementing a Comprehensive Insights Engine, an end‑to‑end module enabling dynamic capture of field insights and facilitating efficient, near real‑time aggregation, analysis, and reporting. This system will embed AI‑generated customized Next Best Actions (NBA) to empower Field Medical in identifying untapped experts, emerging trends, and unmet needs, and inform strategic decisions.

• Define clear business needs, prioritize features, and partner with Product Owners on roadmap development and execution, while also conducting thorough reviews and validations of products pre‑launch to ensure operational readiness and strategic alignment.
• Collaborate with stakeholders to design and seamlessly integrate tools into end‑to‑end medical workflows, lead essential process changes to foster adoption, and inform the overall medical data strategy and governance, ensuring compliant handling of medical data and overseeing the progressive evolution of priority USM insights systems architecture.

• Demonstrate cross‑functional leadership by influencing and integrating diverse teams without direct authority, and create customer‑centric programs and solutions that meaningfully engage customers.
• Exhibit advanced proficiency in uniting, motivating, evaluating, guiding, and driving teams toward exceptional execution performance against digital insights plans, and provide exceptional leadership in planning and executing projects to address USM's data and information needs, while continuously tracking and optimizing the performance of digital insights initiatives.

• Master's or advanced degree.
• 10+ years of experience in the healthcare industry.
• In‑depth understanding of US clinical workflows.
• Expertise in managing and applying healthcare data (RWD, RWE, claims, EHR).
• Strong knowledge of AI/ML for insights and process automation, along with familiarity with digital health technology (CRM) and data privacy regulations (HIPAA).

• A medical degree or prior experience in Medical Affairs is a strong plus.

This position is based in South San Francisco, CA, and offers a hybrid schedule working in the…