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Director, Patient Support Services

Job in South San Francisco, San Mateo County, California, 94083, USA
Listing for: BioSpace
Full Time position
Listed on 2026-02-07
Job specializations:
  • Healthcare
    Healthcare Administration, Healthcare Management
Job Description & How to Apply Below

Non-Solicitation Policy And Notice To Agencies And Recruiters

IDEAYA's Non-Solicitation Policy strictly prohibits agencies and recruiters from any contact and communication with IDEAYA employees, managers, and leaders to submit unsolicited candidate resumes and/or to solicit business partnerships. Submission of unsolicited candidate resumes by agencies or recruiters with or without a contract in place with IDEAYA Biosciences Inc. will not create any implied obligation. Failure to comply with this policy will result in disqualification from current and future business opportunities with IDEAYA Biosciences.

All recruiting and talent agency decisions are strictly managed by the internal IDEAYA Human Resources function. All communication by external agencies and recruiters must be directed to  We ask that you only email your interest once.

About IDEAYA Biosciences
IDEAYA is a precision medicine oncology company committed to the discovery, development, and commercialization of transformative therapies for cancer. Our approach integrates expertise in small-molecule drug discovery, structural biology and bioinformatics with robust internal capabilities in identifying and validating translational biomarkers to develop tailored, potentially first-in-class targeted therapies aligned to the genetic drivers of disease. We have built a deep pipeline of product candidates focused on synthetic lethality and antibody-drug conjugates, or ADCs, for molecularly defined solid tumor indications.

Our mission is to bring forth the next wave of precision oncology therapies that are more selective, more effective, and deeply personalized with the goal of altering the course of disease and improving clinical outcomes for patients with cancer.

When you re at IDEAYA, you will be in the midst of brilliant minds working on precision medicine therapies to help cancer patients. We are passionate and committed about being on the forefront of oncology medicine, which means we all have a high internal drive that is at the very core of every person  are inquisitive, ask deep questions, and are data-driven innovators who like to collaborate and use teamwork to move science forward.

For more information, please see

Location
:
South San Francisco, CA.

Position Summary

We are seeking a Director of Patient Support Services to join the IDEAYA Commercial team. The Director, Patient Support Services will ensure that every eligible patient can access, afford, and remain adherent to our launch asset, darovasertib, in metastatic uveal melanoma (mUM). This leader will utilize their expertise in rare disease patient access models, oral oncology product support, and vendor management to design and launch programs that deliver an exceptional and compliant patient and provider experience.

This individual will be a critical strategic partner to cross-functional stakeholders throughout the organization. While this will initially be an individual contributor role, this position is expected to evolve into a team lead with direct reports as the IDEAYA portfolio of products grows over time.

This position is based in our South San Francisco headquarter offices and required to be onsite four days per week per our company policy.

Reporting to:
Vice President, Value and Access

Job Description

What you’ll do
  • Develop and execute the darovasertib patient support strategy to ensure a high-quality, equitable, adherent, and patient-centered experience
  • Lead the design, end-to-end implementation, and oversight of IDEAYA’s patient support program including selection and onboarding of all third-party patient support vendors. Ensure seamless integration with specialty pharmacy partners
  • Partner with the Market Access, Marketing and Medical teams to develop patient education and support resources; ensure programs and materials comply with SOPs and Medical, Legal & Regulatory (MLR) reviews
  • Develop and maintain robust SOPs, business rules, and governance structures to support audit readiness and operational excellence
  • Manage day-to-day operational and data components related to enrollment, coverage and reimbursement support, out-of-pocket assistance and referrals, and patient…
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