Communications Dispatcher, Entry-Level

Overview

Applications are being accepted for the position of Communications Dispatcher – Entry-Level with the South San Francisco Police Department.

Please note:
This job posting is for entry-level applicants and NOT for lateral-transfer, academy graduate or academy applicants.

CONTINUOUS RECRUITMENT

As a continuous recruitment, please ensure timely and complete submission of employment application and supporting documents. This recruitment is to establish an eligible list for current and future vacancies.

THE CITY OFFERS AN ATTRACTIVE BENEFIT PACKAGE, AS WELL AS CALPERS RETIREMENT PLAN AND SOCIAL SECURITY PARTICIPATION.

The City of South San Francisco has 83 sworn and 35 civilian positions. The Department’s philosophy is one of participative management, with a high degree of emphasis on training and education. It employs team and community-oriented policing and problem-solving concepts and recognizes the importance of staying contemporary with technological advances. The Department acknowledges that the responsibility for public safety and the quality of life in our neighborhood is a responsibility share with the whole community.

A new state-of-the-art Police Department building and 9-1-1 Communications Center has opened at 1 Chestnut Avenue. The new Police Building includes a large training room for defensive tactics, a dedicated indoor firearms range, and progressive construction incorporating the latest in Police Station design concepts. The 9-1-1 Communications center will have the latest communications and dispatching technologies to provide improved service and response to South San Francisco residents.

SSFPD Recruitment Video

Under general supervision, receives and transmits routine and emergency telephone and radio traffic; dispatches and coordinates police, fire, public works, and other municipal staff and equipment via multifrequency two-way radio; maintains and processes a variety of communications reports, records, and radio logs; and does related work as required.

An ideal candidate has the ability to independently identify and act on issues that affect the communications center; demonstrates good decision-making skills under pressure; works well with a minimum of direct supervision; interprets and executes the organization’s philosophy, policies, and procedures; and, is a team-player with a positive and enthusiastic work ethic.

Any combination equivalent to experience and training that would provide the required knowledge, skills and abilities. A typical way to obtain the knowledge, skills, and abilities would be:

One year of work experience requiring maturity and responsibility involving some public contact.

High school graduate or equivalent. Additional education in law enforcement; or communications experience in the military or public safety is desirable.

• Possession of a current POST Entry-level Dispatcher Selection Test Battery certificate with a T-score of 48 or higher obtained within the 12 months immediately preceding application submission.

The POST Entry-level Dispatcher Selection Battery Test is administered by South Bay Regional Public Safety Consortium (SBRPSTC) and is designed to meet the Commission of Peace Officers Standards and Training (POST) requirements.

Applicants who have not yet taken the exam may register directly with SBRPSTC:

Website:

SBRPSTC requires a non-refundable materials fee from applicants for taking the test. There are a limited number of seats for the examination dates listed ister early before all seats are sold out. SBRPSTC does not accept walk-ins for this test.

To be considered, applicants must submit the following REQUIRED items:

• City application
• POST Entry-level Dispatcher Selection Test Battery certificate with a T-score of 48 or higher, obtained within 12 months immediately preceding application submission.

NOTE:

Applications must be completed in full. All work experience, and education or training must be listed directly on the City application. Applications that state “See Resume”…