Customer Service Representative

Customer Service Representative Job Location s

US-CA-South San Francisco

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Position Type:
Regular Full-Time

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MV Transportation is seeking a Customer Service Representative who will be responsible for a variety of clerical duties, including reconciling driver manifests and accurate entry of data in Trapeze software, taking reservations, providing information, assisting with application processes, preparing eligibility letters, preparing pre‑paid tickets, assisting the Accounting Manager and other assigned duties. He/she must have basic Excel skills, excellent ten‑key skills, be attentive to detail, professional, provide superior customer service and be able to work in a team environment in a fast‑paced office, and must have good communication skills.

• Experience with Microsoft Word, Excel and excellent ten‑key skills.
• Attentive to details.
• Able to multi‑task and work under pressure to meet deadlines.
• Customer service experience required.
• Strong interpersonal skills and excellent written and oral communication skills required.
• Excellent attendance.
• Transit experience a plus.
• Bilingual English/Spanish a plus.

Starting pay rate: $22/hour

MV Transportation is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, physical or mental disability, veteran or military status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

Where permissible under applicable state and local law, applicants may be subject to a pre‑employment drug test and background check after receiving a conditional offer of employment.