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HelpDesk/Support Technical Support Customer Success Mgr./ CSM Client Relationship Manager

Senior Platform Success Leader

Job in South San Francisco, San Mateo County, California, 94083, USA
Listing for: Stripe
Full Time position
Listed on 2026-01-27
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support, Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 220300 - 330500 USD Yearly USD 220300.00 330500.00 YEAR
Job Description & How to Apply Below
A financial infrastructure platform seeks an experienced Customer Success Manager to engage with customers post-sale, ensuring they derive maximum value from the service. This includes managing client relationships, delivering insights, and advocating for customer needs internally. The ideal candidate will have over 10 years in client-facing roles and a strong analytical background. The office-assigned role expects at least 50% in-person attendance, with an annual salary range of $220,300 - $330,500 based on experience.
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Position Requirements
10+ Years work experience
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