Receptionist, Administrative​/Clerical

Join to apply for the Receptionist role at H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We cultivate a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best here. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales or marketing experience

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients according to their preferences
• Ensure all clients' needs have been met during service (in person, over the phone, or virtually)
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You, to help you build healthy habits
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401k retirement savings plan, and employee stock purchase plan
• Probationary eligibility for additional benefits

Pay Range: $11.00 - $27.00 per hour. Local minimum wage laws apply. Successful candidates may also participate in incentive compensation or short‑term incentive plans.

H&R Block is an equal‑opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Employment type:

Full‑time
Seniority level:
Not applicable
Job function:
Administrative
Industries:
Retail

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