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IT Support Specialist
Job in
South Portland, Cumberland County, Maine, 04106, USA
Listed on 2026-01-20
Listing for:
Atlantic Federal Credit Union
Full Time
position Listed on 2026-01-20
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
Overview
Atlantic Federal Credit Union is looking for an IT Support Specialist to join our dynamic team! This is your opportunity to make a real impact by ensuring our systems run smoothly and our employees have the support they need to serve our members.
What You’ll Do- Be the go-to resource for Tier I technical support—resolving hardware, software, and communication issues quickly and effectively.
- Assist with IT projects, system upgrades, and deployments that keep us ahead of the curve.
- Create helpful documentation and knowledge base articles to empower users.
- Support new employee onboarding by setting up hardware and software.
- Recommend improvements to IT processes and policies to enhance efficiency.
- Inclusive, collaborative work environment.
- Opportunities for professional growth and learning.
- Comfortable workspace with ergonomic equipment.
Atlantic Federal Credit Union is an Equal Opportunity Employer.
RequirementsExperience:1–3 years in IT support or a related role.
Education: Associate degree, specialized certification, or equivalent training.
Skills- Windows OS, Microsoft Office, Networking, and Microsoft Cloud (Entra, Intune, SharePoint, Power Automate).
- Strong communication and customer service skills.
- Ability to work independently and as part of a team.
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