Document Control Specialist

Primary Responsibilities

• Help to develop and implement processes and procedures to support all areas of the DP&C (Group for Document Controls/Information Management and Project Management Procedures and Processes
• Lead teams to create, review and update Document Controls in accordance with industry and company standards to better support project teams
• Benchmark and evaluate existing document control practices, identify gaps and make improvements.
• Assist to develop and implement document control processes, procedures, requirements and change controls for Document Owners to meet internal and external compliance requirements.
• Respond to all inquiries (legal, audit, etc.) regarding Document Controls.
• Communicate all new or updated Document Controls to relevant users
• Assist and create, develop and present PowerPoint and/or other types of presentations to management as requested (live, Webcast, etc.).
• Generate reports on the performance of Document Controls projects for appropriate management.
• Help to develop and conduct training programs and guidelines for all users of utilized document control systems (MS SharePoint and File Net). Conduct workshops as needed.
• Along with manager and document owners, develop roll-out strategy for communications/change management where required for new or updated documentation.
• Supervise internal support staff as needed and directed, outside vendors, consultants and contractors
• Help to identify and manage requirements for support staff
• Assist to develop and evaluate support staff including providing feedback, reviewing performance, preparing appraisals and assisting in planning/managing developmental programs.
• Help to develop and track budget effectiveness/efficiency involving all document controls programs (systems, creation for all projects - all vendors/contractors, IT costs, etc.).
• Be knowledgeable of corporate Procurement requirements and procedures and ensure they are implemented and adhered to.
• Assist to enforce document control requirements and rules for all project standards
• Perform system administration tasks if and when required
• Act as a backup to Documents Manager when needed.
• Work with QA procedures to test and evaluate the system
• Help to develop processes to help ensure archiving of regulatory documents in a central repository and required access and distribution as needed

• College degree is required.
• Advanced knowledge of SharePoint and knowledge of ECM (Electronic Content Management) principles, strategies, systems and best practices
• 2 years minimum supervisory experience
• 2-4 years minimum of broad documentation experience
• Advanced knowledge of computer technology
• Knowledge and experience of testing requirements and reporting results (both content and technology
• Knowledge and experience of building surveys online (or in SharePoint) and reporting results
• Knowledge of Electronic Publishing and experience in all file formats, graphics and many different software programs
• Advanced knowledge of all Microsoft Office products
• Proven expertise in gathering business requirements, building sites and training clients.
• Experience working closely with IT teams and their process for development of IT projects.
• Must have a valid driver’s license
• Must foster an inclusive work environment and respects all aspects of diversity
• Must demonstrate and value differences in others' strengths, perspectives, approaches, and personal choices

• Broad based business experience and knowledge of the Company’s operations.
• Web interface knowledge/HTML
• Database experience (such as Access)
• Knowledge of XML and DITA Architecture and/or Programming
• Project management experience.

All your information will be kept confidential according to EEO guidelines.

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