Business Technology Shipper Analyst - Freight Carrier Services

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career.

Try new things, learn new skills and discover what you excel at—all from Day One.

Job Description

• Collaborate with shippers to onboard invoices into Electronic Data Interchange (EDI) platforms, ensuring timely and accurate data exchange.
• Validate shipper data presentation against published U.S. Bank transaction standards and shipper billing guides.
• Provide guidance and support to shippers for compliance with established data formatting and transmission requirements.
• Work with multiple data formats, including ASC X12, XML, JSON, comma-delimited and fixed-length files.
• Perform data analysis and troubleshooting to resolve integration issues and maintain data integrity.
• Utilize SQL for basic data queries and validation tasks.
• Leverage Service Now for workflow management, issue tracking and documentation.
• Partner with internal stakeholders to improve onboarding processes and enhance system efficiency.
• Ensure data processing continuity and system health by participating in the on‑call rotation for production support and code deployments.

• 10 or more years of direct experience with project management responsibilities.
• Bachelor's degree or equivalent work experience.

• Strong knowledge of data formats, e.g., ASC X12, XML, JSON, CSV and fixed‑length files.
• Basic proficiency in SQL for data validation and reporting.
• Familiarity with Service Now or similar IT service management tools.
• Use of EDI software analysis tools such as EDISIM analyzer.
• Experience with AXWAY B2B and API management software.
• Use of text editing tools such as Ultra Edit.
• Ability to manage multiple projects and prioritize tasks effectively.

This position offers a hybrid/flexible schedule which means there's an in‑office expectation of 3 or more days per week and the flexibility to work outside the office location for the other days.

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)
• Basic term and optional term life insurance
• Short‑term and long‑term disability
• Pregnancy disability and parental leave
• 401(k) and employer‑funded retirement plan
• Paid vacation (from two to five weeks depending on salary grade and tenure)
• Up to 11 paid holiday opportunities
• Adoption assistance
• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet‑based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a…