Assistant Manager; South Lyon, MI

Overview

Assistant Manager (South Lyon, MI) — Store 18380 — South Lyon, Michigan.

Requisition
-28976. Job Type: Full time.

Location:

22291 Pontiac Trail, South Lyon, Michigan 48178. Base pay range: $17.58/hr - $24.00/hr this position is listed with compensation details in the job post.

This position is located at: 22291 Pontiac Trail, South Lyon, Michigan 48178.

• Assist in ensuring that associates provide exceptional customer service while achieving sales goals.
• Drive store sales by acknowledging customers, addressing needs, resolving concerns quickly, and following the Ace Helpful 101 S.A.L.E.S. process.
• Foster and support the store’s Business to Business strategy.
• Manage operating costs, analyze business trends, and develop plans to maximize sales and meet goals.
• Review and escalate Sales Reports and P&L concerns to the General Manager; monitor payroll according to budget and forecasted traffic.
• Ensure compliance with company policies and maintain accurate paperwork.
• Maintain accurate inventory, monitor product flow, and adhere to corporate metrics and deadlines.
• Deter internal and external theft and maintain awareness to prevent shoplifting; report discrepancies as needed.
• Maintain appropriate merchandise stock levels and presentations according to corporate guidelines.
• Hire, train, and develop retail staff; provide performance feedback and delegate responsibilities to empower associates.
• Maintain effective communication; conduct daily huddles and communicate information professionally across levels of the organization.
• Maintain a clean, safe, and presentable store environment and ensure back room organization and safety compliance.
• Maintain regular and prompt attendance and be able to work a rotating schedule including weekends.
• Supervise up to 20 associates, including interviewing, hiring, training, performance appraisal, and disciplinary actions in line with company policy.
• Maintain open communication with store staff and support center personnel.

• Education and/or
  
  Experience:
  
  Five to seven years of related management experience and/or training preferred; or an equivalent combination of education and experience.
• Language
  
  Skills:
  
  Ability to read, analyze, and interpret general business materials; ability to write reports and communicate effectively with managers, customers, and the public.
• Mathematical
  
  Skills:
  
  Ability to compute discounts, percentages, and basic arithmetic.
• Reasoning Ability: Ability to define problems, collect data, and interpret instructions; handle abstract and concrete variables.
• Physical Demands: Regular walking, handling objects, climbing ladders, standing, and occasional sitting, with lifting up to 50 pounds with assistance.
• Work Environment: Moderate noise; ability to work near moving parts; accommodations available as needed.

Use of computer keyboard, mouse, RF gun, Google Drive, Ace Net, Epicor, HCM software, and email.

Base pay range: $17.58/hr – $24.00/hr for a full list of benefits and open positions, visit:

Equal Opportunity Employer
:
Great Lakes Ace Hardware is committed to promoting equal employment opportunities and preventing discrimination based on race, religion, color, sex, gender identity, national origin, age, marital status, disability, military or veteran status, sexual orientation, or any other action covered by law.

Note: Information such as seniority level, employment type, and job function are provided for context and may appear multiple times in listings. This description reflects a typical Assistant Manager role in this organization.