Retail Cafe Associate

Camp Richardson Hospitality LLC offers employees the opportunity to work in an iconic location on the shores of beautiful South Lake Tahoe. This historic resort is more than a workplace; it's a community and that's what we're all about. We hope that you'll join us in creating a treasured and unforgettable work experience while enhancing your skills and growing in the direction of your dreams.

Title: Retail Cafe Associate

Location: Coffee & Confectionary Shop

Dates: May 2026 - October 2026

Reports To: Retail & Rental Manager

Department: Retail

Pay Rate: $18

Housing: No housing provided

Summary Of Position

Assist all guests and visitors of the Company with timely, efficient and professional service adhering to Company standards of ensuring an extraordinary hospitality experience. This position is located in our Coffee & Confectionary shop where we serve coffee and light snacks as well as a full candy shop.

• Greet customers within 30 seconds of entering the store & provide friendly customer service
• Take orders in the POS, make simple coffees and teas, as well as sell merchandise
• Achieve and maintain product knowledge to assist customers with purchasing decisions
• Guide and direct customers to appropriate products of interest and answer related inquiries
• Assist customers making selections by building customer confidence, offering suggestions and opinions
• Accurately total, process and collect payments from guests to include, but not limited to, using the point-of-sale system, handling money, processing credit and debit cards and making change
• Restock and maintain displays (labeling correctly as needed) per Company standards
• Achieve established sales goals
• Participate in closing, opening procedures
• Participate in daily cleaning/maintenance duties
• Strict adherence to all store policies
• Contribute to a positive environment where all employees trust and respect each other

• Strong organizational skills and attention to detail
• Excellent communication skills to interact positively with others
• Experience in food & beverage
• Ability to multi-task and perform well under pressure
• Display energy and enthusiasm when working with customers and fellow Associates
• Dependable to always be on time and on schedule
• Able to lift frequently up to 25 lbs. and occasionally up to 50 lbs. Position also involves frequent bending, twisting, lifting and squatting and up to 8 hours per day on feet in a fast-paced environment.

• Education:
  
  High school diploma or equivalent
• Experience:
  
  Demonstrated ability to handle general math
• Experience:
  
  Minimum 1 year retail sales experience preferred
• Minimum 1 year experience with POS systems

• 401K plan for seasonal and year-round employees, with company matching after 1 year
• 56 hours of paid sick time which can also be used as PTO
• Medical, Vision, Dental, Pet Insurance for year-round employees
• Employee parking on site
• Competitive pay rates
• Employee Assistance Program
• Returning seasonal job offers
• 50% discount off hotel rooms & camp site (based on occupancy and GM approval)
• 50% discount off retail merchandise (including jewelry)
• 25% off Deli & Convenience
• 50% off meals for a family of four for a special occasion (excludes alcoholic beverages)
• Site 50% discounted meals while on the clock
• Working for Explor
  
  US which allows ability to transfer to other locations throughout the US

Our Company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.