Dual Rate Table Games Supervisor

JOB SUMMARY:

The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force, placing specialemphasis on security of Caesars assets. This position is also responsible fordealing casino games as assigned in order to provide a courteous andentertaining experience for Caesars Entertainment guests and generate revenue for the department

KEY

JOB FUNCTIONS:

* Displays a working knowledge of alltable games, house rules, counting methods and procedures covering each.

* Deals one or more games in order toprovide guests with courteous and accurate service and promotes an entertainingenvironment; maintains department standards of games productivity.

* Responsible for actively building and retaining customer relations.

* Hires, trains, motivates, evaluates,and supervises assigned personnel; coaches for success and continuingimprovement of team member skills.

* Assures that all coin and check racksare filled at all times.

* Settles disputes that arise fromguests in the Table Games area, referring those that are very difficult to the Games Manager or Director, Table Games.

* Assures guest development by
1) interacting with guests,
2) modeling interactive skills with guests and fellow team members and
3) making comp decisions.

* Remains alert to any unusual orquestionable activities being displayed by any Table Games employee or gamingguest and reports any situations to assigned superior.

* Observes problems or differencesbetween Table Games team members and gaming guests and provides assistance if necessary.

EDUCATION and/or

EXPERIENCE:

* High School Diploma or equivalent;
College Degree preferred

* Two or more years dealing experience preferred, with excellent guest service background

QUALIFICATIONS:

* Literate and fluent in English

* Good communication skills, both verbaland written

* Good interpersonal skills, with emphasis in relationship building

* Good problem solving skills

* Good customer service skills, both internal and external

* Ability to communicate clearly and tactfully

* Ability to add accurately and figurepayoffs

* Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business

* Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.

* Adheres to all regulatory, company and department policies and procedures

PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:

* Mustbe able to stand or walk for long periods of time (4 hours).

* Visual and auditory range must include immediate environment.

* Mobility to move about the property

* Musthave the manual dexterity to operate a computer and other necessary office equipment.

* Musthave the ability to push, pull, reach, bend, twist, stoop, and kneel.

Positions that have contact with the public require the ability to work in a noisy

environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with theirduties, and may be subject to the same environment.

Disclaimer

This isnot necessarily an exhaustive list of all responsibilities, skills, duties,requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job,management reserves the right to revise the current job or to require thatother or different tasks be performed when circumstances change, (e.g.emergencies, changes in personnel, workload, rush jobs or technical developments).

Qualifications:

JOB SUMMARY:

The incumbent in this position is responsible for developing an environment that creates excitement for guests and team members, promoting and retaining a highly skilled work force, placing special emphasis on security of Caesars assets. This position is also responsible for dealing casino games as assigned in order to provide a courteous and entertaining experience for Caesars Entertainment guests and generate revenue for the department

KEY

JOB FUNCTIONS:

* Displays a working knowledge of all table games, house rules, counting methods and procedures covering each.

* Deals one or more games in order to provide guests with courteous and accurate service and promotes an entertaining environment; maintains department standards of games productivity.

* Responsible for actively building and retaining customer relations.

* Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills.

* Assures that all coin and check racks are filled at all times.

* Settles disputes that arise from guests in the Table Games area, referring those that are very difficult to the Games Manager or Director, Table Games.

* Assures guest development by
1) interacting with guests,
2) modeling interactive skills with guests and fellow team members and
3) making comp…