Vehicle Exchange Specialist
Listed on 2026-01-28
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Sales
Bilingual, Customer Success Mgr./ CSM -
Customer Service/HelpDesk
Customer Service Rep, Bilingual, Customer Success Mgr./ CSM
Overview
As a Vehicle Exchange Specialist, you will be the primary point of contact for customers in the service drive, providing them with options for exchanging or trading in their vehicles. Your role will involve greeting customers, offering concierge and valet services, and educating them about their vehicle upgrade options. You'll play a crucial role in ensuring a smooth transition from service to sales, helping our customers make informed decisions about their vehicles.
Responsibilities- Customer Interaction: Greet service drive customers warmly and provide them with options for selling or trading their vehicles. Use flyers, phone calls, and internet communication to present these options effectively.
- Vehicle Appraisal: Offer fair and accurate appraisals of vehicles for trade or sale, ensuring a smooth and transparent process for customers.
- Follow-Up: Reach out to customers via phone or internet who could not be met personally, ensuring that all potential opportunities are explored.
- Enhance Customer
Experience:
Work to improve the customer experience on the service drive and within the dealership, creating a positive and welcoming environment.
- Location: On-Site | Full-Time
- Compensation: $60,000+ per year with potential for bonuses
- Strong customer service skills with the ability to communicate effectively via phone, text, and email.
- Good people skills and a proactive approach to engaging with customers.
- Experience or willingness to learn about vehicle appraisals and trade processes.
At Jerry Seiner Dealerships
, a family-owned business since 1980, we are committed to helping our employees achieve their career goals. We offer comprehensive training, career growth opportunities, and a supportive work environment.
- Paid training with an onsite trainer
- Bonus program
- Paid Time Off (PTO) from Day 1
- Educational reimbursement
- Health, Dental & Vision Insurance
- Employer Health Saving Account contribution
- 401(k) Retirement Plan
- Supplemental insurance plans
- Discounts on vehicle purchases, parts, accessories, and service
- Monthly book reimbursement
- Referral bonuses for vehicle purchases
- Closed Sundays for work-life balance
Experience "The Seiner Difference!"
Explore the opportunities that come with being part of the Seiner team and see how we can support your professional growth and success.
Apply Now!
Ready to join a team that values exceptional customer service and career development? Apply today to become a Vehicle Exchange Specialist with Jerry Seiner Dealerships!
For more information and :
Pre-employment screenings, including but not limited to your background screening, drug test, and motor vehicle record, are required.
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