Assistant Vice President, First Line Operational Risk

* Provide first-line risk support for Non-Card First Line Risk, including:  + Recreational Lending  + Flow Lending  + Deposit Operations  + Merchant Operations
* Execute standardized first-line governance activities, including:  + Documentation and evidence management  + RCSA support and control mapping maintenance  + Issue identification, tracking, and remediation support  + KRI/KPI development, monitoring, and reporting
* Coordinate cross-functional project and change support in partnership with OCM/PMO, Compliance, Audit, Risk, Technology, and business owners
* Support operational performance and risk analytics, reporting accuracy, and data stewardship
* Maintain knowledge management practices and system support for SharePoint, Power BI, and related tooling
* Projects & Portfolio Support  + Intake coordination, status tracking, RAID logs, and executive updates
* Data Analytics & BI  + Power BI datasets and dashboards  + KPI/KRI monitoring, trend analysis, and data quality checks
* SharePoint Administration  + Site structure, metadata/taxonomy, permissions, retention, and documentation standards
* Process Mapping & Improvement  + Lean/Kaizen support, SOP updates, and alignment to control design
* Change Management Integration  + Requirements support, testing evidence coordination, readiness assessments, and go-live criteria
* Access Evidence & User Access Reviews  + Coordination with IAM/IT and business stakeholders
* Third-Party / Vendor Support  + SLA/KPI tracking, attestations, testing coordination, and issue follow-up
* Exam & Audit Readiness  + Artifact management, sampling coordination, and walkthrough preparation
* Bachelor’s degree in business administration, Finance, Accounting, Risk Management, or a related field required.
* Equivalent combination of education and relevant professional experience may be considered in lieu of a degree.
* ** 8+ years
** of financial services experience with
** 3–5 years
** in first-line oversight, risk, operations, or analytics leadership roles.
* Strong working knowledge of:  + RCSA, KRIs/KPIs, issue management, and first-line governance  + Power BI reporting and analytics  + SharePoint knowledge management and documentation standards
* Demonstrated ability to partner effectively across Operations, Compliance, Audit, Risk, and Technology.
* Certifications preferred: PMP, Lean Six Sigma, CRCM, or analytics/BI-related credentials.
* Hands-on familiarity with Service Now and/or Archer, SQL/DAX concepts, and reporting automation tools.
* Strong execution mindset with attention to detail, regulatory readiness, and follow-through.

- Benefits Package
-Medical, Dental, and Vision (plus much more)
At Merrick Bank, we specialize in credit programs that assist people looking to build or rebuild their credit.

Founded in 1997, Merrick Bank is FDIC insured and recognized as a top 20 credit card issuer in the U.S. In total, we proudly serve nearly 3 4 million cardholders and have extended nearly $6 billion in credit.

We also provide consumer finance options to marine, RV, powersports, horse and utility trailer dealers across the country to help customers find new opportunities to get what they need for recreation.

As a top 12 Merchant Acquirer, Merrick Bank’s merchant business provides support to over 150,000 merchants through approximately 40 independent sales organizations, with over $60B in annual card purchase volume.

We offer a wide range of High-Yield Certificates of Deposit with competitive rates and FDIC insurance up to the maximum allowed by law – as Merrick Bank is extremely well capitalized and poised for continued growth.
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