Collections Specialist

Description

We are looking for a dedicated Collections Specialist to join our team in Utah. This is a temp to hire role, you will be responsible for managing B2B collections while maintaining attentive relationships with clients. This position requires excellent communication skills and a strong understanding of credit and billing processes.

Responsibilities:

- Manage collection activities to ensure timely payments.

- Communicate effectively with clients through phone calls and email to address outstanding balances.

- Oversee billing and collection processes, ensuring accuracy and compliance with company policies.

- Perform credit evaluations to support collection efforts and minimize risk.

- Maintain detailed records of collection activities and provide regular reports to the management team.

- Collaborate with internal departments to resolve disputes and clarify payment discrepancies.

- Develop and implement strategies to improve collection rates and reduce overdue accounts.

- Handle B2B collections with attention to detail and efficiency.

- Ensure compliance with all relevant regulations and industry standards.

- Provide exceptional customer service to maintain positive relationships with clients

Requirements

- Proven experience in B2B collections.

- Strong knowledge of credit and billing processes.

- Excellent communication skills, both written and verbal.

- Ability to manage B2B collections effectively.

- Proficiency in handling direct phone and email communications.

- Detail-oriented with strong organizational abilities.

- Familiarity with relevant regulations and compliance standards.

- Capacity to work independently and as part of a team in a fast-paced environment.

Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app ()  and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit  for more information.

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