Content Program Manager

Responsibilities

• We are looking for a Content Program Manager to help drive onboarding, education, and communication with our contributing artists; and to support the overall expansion of the program.
• Content is very important to our engagement efforts, and this role will help scale Content within Design Space.
• This highly visible role demands someone both creative and analytical, who communicates efficiently and is willing to roll up their sleeves and get the job done.
• External, work across the Cricut community to communicate with artists, influencers, product experts, and Cricut members from around the world.
• Some of the departments this role will work with include software product management, UX, engineering, quality assurance, marketing, legal, finance, accounting, digital content, subscriptions, international, and member care.
• Strong Organization
  
  Skills:
  
  There are many stakeholders in this program, and we need someone who can keep track of multiple conversations and various tasks, prioritize the workload for the biggest impact, and deliver clear and concise reporting on the success metrics.
• A Data-Driven Mindset & Analytical
  
  Skills:
  
  We are looking for someone who eagerly jumps into large data sets to find insights, trends, and data-driven recommendations.
• Problem Solving:
  There is no playbook. We want someone who is not afraid to tackle an ambiguous situation, can see complex problems, and proposes solutions and ideas.

• 7+ years of relevant working experience
• Respect for artists and a passion for growing communities
• Consumer first thinking – our members are at the heart of all we do
• Understand marketplaces, art, and have a knack for knowing relevant craft & DIY trends
• Understands Adobe Creative Suite and/or willing to learn
• Digital experience and a passion for understanding software and usability
• Demonstrated experience with cross-functional leadership
• Practical, hands‑on approach and a ‘make‑it‑happen' demeanor

• BA/BS degree in business, marketing, operations, or a related field

• Medical, Dental, and Vision coverage; 401(k) match; generous PTO; tuition reimbursement; yearly lifestyle stipend to support your wellness and passions; exclusive employee discounts