Member Specialist

Join to apply for the Member Specialist role at Sam's Club

This range is provided by Sam's Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

$18.00/hr - $25.00/hr

• Ensure area of responsibility is maintained in accordance with Company policies and procedures by properly handling returns; zoning the area; arranging and organizing merchandise; and identifying shrink and damages.
• Provide member service by maintaining exit areas, reviewing member receipts, acknowledging the member and identifying member needs, assisting members with purchasing decisions and locating merchandise.
• Maintain self-checkout area; resolve member issues and concerns; promote Sam's Club products and services; provide guidance on self-service technology; process member purchases; assist with payments, returns, refunds, and exchanges in accordance with company policies and procedures.
• Assist with securing and safeguarding Sam's Club assets and property by observing and communicating potential criminal activity, maintaining paperwork, logs, and other required documentation, executing emergency response procedures, and ensuring compliance with company security and safety practices.
• Assist with training of Member Frontline Service associates on company processes and procedures; teach new technology and tool functionality; deliver new program rollout training; and provide continuous learning and process improvement opportunities.
• Comply with company policies, procedures, and standards of ethics and integrity; implement related action plans; use the Open Door Policy; and apply these in executing business processes and practices.
• Complete work assignments and priorities by using policies, data, and resources; collaborate with managers, co-workers, customers, and other business partners; identify priorities, deadlines, and expectations; carry out tasks; communicate progress and information; recommend improvement opportunities; and adapt to change, difficulties, and feedback.

• Health benefits:
  
  medical, vision and dental coverage.
• Financial benefits:
  
  401(k), stock purchase plan, company‑paid life insurance.
• Paid time off: PTO, parental leave, family care leave, bereavement, jury duty, voting, vacation and sick leave.
• Other benefits: short‑term and long‑term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U – a company‑paid education benefit for full‑time and part‑time associates.

The hourly wage range for this position is $18.00 to $25.00. The actual hourly rate will equal or exceed the applicable minimum wage. Additional compensation in the form of premiums may be paid in amounts ranging from $0.35 per hour to $3.00 per hour in specific circumstances.

Customer Service, Retail experience including operating front‑end equipment (e.g., cash register), Working with mobile retail applications.

None specified.

Primary

Location:

5871 Firestone Blvd, South Gate, CA 90280‑3705, United States of America.

Walmart and its subsidiaries are committed to maintaining a drug‑free workplace and have a no‑tolerance policy regarding the use of illegal drugs and alcohol on the job.

• Entry level

• Part‑time

• Management and Manufacturing

• Retail

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