Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T1896

Overview

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1896) – Target

The Starting Hourly Rate / Salario por Hora Inicial is $16.75 USD per hour. The Pay Range / Rango salarial is $16.75 USD - $25.15 USD per hour.

ALL ABOUT TARGET:
Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

ALL ABOUT SERVICE & ENGAGEMENT:
Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the checklanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, We Believe In Our Team Members Having Meaningful Experiences That Help Them Build And Develop Skills For a Career. The Role Of a Guest Advocate Can Provide You With The Skills And Experience Of:

• Communicating and interacting with guests to build an welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

As a Guest Advocate, No Two Days Are Ever The Same, But a Typical Day Will Most Likely Include The Following Responsibilities:

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you are completing your daily tasks
• Engage with guests to help solve their specific needs when assistance is needed
• Make the guest aware of current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store and specific to your area
• Assist with Target Loyalty programs and enrollment as needed
• Scan and bag items efficiently, accurately and in compliance with food safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining service and accuracy
• Explain and demonstrate features of the Target App, Wallet, Order Pick-Up, Drive Up and online ordering
• Handle returns following register prompts; partner with Leaders as needed while following policies
• Maintain a clean, organized work area and manage merchandise during store hours
• Demonstrate a culture of ethical conduct, safety and compliance
• Work safely; report hazards and correct where possible
• Support guest services such as order pick up, drive-up orders and returns with compliance to relevant laws
• All other duties based on business needs

WHAT WE ARE LOOKING FOR

This may be the right job for you if you:

• You enjoy interacting and helping others – including guests and team members
• You thrive in a fast-moving, highly active and physically demanding role where teamwork and flexibility are key
• You are open to a flexible schedule with varying hours, days or shifts (including nights, weekends, holidays and peak times)

The Good News Is That We Have Training to Teach You Everything You Need to Know. A Few Skills You Should Have From the Get-go:

• Effective communication with positive language and attentiveness to guest needs
• Welcoming and helpful attitude toward guests and teammates
• Attention to detail while prioritizing tasks
• Willingness to educate guests about products and services
• Ability to operate handheld scanners and other technology; work independently and in a team
• Ability to stay focused and composed in a fast-paced environment while managing multiple tasks

We are an awesome place to work and want to be clear on a few basics we expect:

• Accurately handle checkout operations and transactions; support cash office as needed
• Scan, handle and move merchandise safely, including lifting up to 44 pounds with or without assistance
• Flexible work schedule (nights, weekends, holidays); reliable attendance
• Ability to stay mobile for the duration of a shift
• Comf…