Grocery Store Manager

Summary

The Store Manager is accountable for the overall operations and profitability of a specific location.

The Store Manager is a full-time position reporting directly to the Director of Operations.

• Customer Service
  :
  Accountable for providing excellent customer service and managing customer relationships
• Specific Location Operations
  :
  Accountable for the planning, coordinating, and monitoring of all location activities
• Management of the Location Workforce
  :
  Accountable for building and supervising team members at a specific location

• Oversee all location activities
• Drive and maintain location profitability
• Ensure pricing accuracy
• Partner with merchandising, operations, and pricing managers to integrate changes and drive sales while maintaining gross profit targets
• Oversee inventory management through cross merchandising, proper product placement, and pricing
• Monitoring and keeping expenses in line
• Ensure loss prevention through theft monitoring and deterrence
• Maintain positive location appearance through cleanliness tactics
• Create and ensure a safe and injury free environment for customers and team members

• Determine and effectively maintain the location team needs.
• Oversee recruitment, hiring, development, evaluation, promotion and termination of team members in accordance with Human Resources policies
• Scheduling the workforce according to sales per man hour (SPMH) or labor percentage targets
• Training
• Drive workforce productivity

• Is customer oriented
• Able to maintain a positive attitude
• Is passionate about the company and what we provide
• Has a strong work ethic
• Is self-starter motivated worker
• Is results driven
• Is creative and thinks “outside the box”
• Is accepting of failure but willing to learn and adjust
• Is willing to give honest and respectful feedback as to what is and what is not working while offering a solution to fix any problems.
• Grocery, convenience or other retail store experience

• Be the Best in Customer Service!
• Always do the Right Thing!
• Be Adaptable
• Growth Orientated

• Health, Dental, Vision, and Life Insurance
• AFLAC
• 401k Retirement Plan
• PTO
• Holiday and Birthday Pay
• Mother’s and Father’s Day Holiday Pay
• Promotions
• SAME DAY Pay Advance
• Scholarship Program
• RF’s Food and Fuel Rewards
• Incentive Pay

I acknowledge receiving a copy of my position expectations and I understand these duties and responsibilities. I will be accountable for the job I am assigned. I further understand that it is my responsibility to contact the Director of Operations if I have questions or require clarification of these duties.

Signed_____________________________ Date____________________

Print Name_________________________