Front Desk Night Auditor

Job Details

Join the team at Hampton Inn in Deadwood, SD, where you'll discover a supportive atmosphere dedicated to fostering internal growth and service excellence. Here's why you should choose to be a part of our team:

Supportive Team Atmosphere: Experience a workplace culture that values collaboration, teamwork, and mutual support, where every team member is encouraged to grow and thrive.

Internal Growth Opportunities: Benefit from ample opportunities for professional development and advancement within the organization, allowing you to expand your skills and take your career to new heights.

Focus on Service Excellence: Embrace a commitment to delivering exceptional service to our Guests, with a strong emphasis on excellence in hospitality, ensuring memorable experiences for every visitor.

Backed by LIV Hospitality: You'll thrive in your role with our comprehensive support and exclusive perks:

• Hotel Discounts:
  Enjoy reduced rates at LIV properties for your travels.
• Dining Deals:
  Get discounts on food and beverages at our outlets.
• WaTiki® Waterpark Passes:
  Enjoy family passes for WaTiki® Indoor Waterpark.
• Starbucks Offers:
  Buy one get one free at Liv Hospitality Starbucks.
• Juniper at Vertex Sky Bar Access:
  Experience Juniper at Vertex with complimentary access.
• AJ's Wicked Salon & Spa:
  Enjoy 10% off products and services.
• Gaming Benefits:
  Get $5 Free Play at Cadillac Jack's and Tin Lizzie Gaming Resort.
• Sol Vibe Discounts:
  Receive 20% off products and services at Sol Vibe.

At Hampton Inn in Deadwood, you'll not only find a job, but a supportive community dedicated to helping you reach your full potential while delivering outstanding service to our guests. Join us and become a valued member of our team today.

Responsibilities:

• Responsible for making room reservations and checking guests in and out of the Hotel as needed.
• Issues room keys, Pamphlets, discount cards, etc as needed.
• Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
• Ensures confidentiality, security and safety of hotel guests regarding Front Desk communications at all times.
• Arranges transportation for guests as needed.
• Compute bills, post charges, collects payment and makes change for guests.
• Runs various reports - hand written and computer.
• Maintain the cleanliness and neatness of the front desk and lobby area.
• Must wear a uniform up to property standards and nametag at all times on property.
• Balance all daily reports for the Hotel.
• Post and balance charges in a timely and efficient manner.
• Other duties may be assigned to meet business needs.

Requirements:

• Must have strong computer skills and ability to learn hotel property management system(s).
• Ability to quickly learn front desk technical procedures, such as: check-in, check-out, selling skills, computer operations, telephone operations, etc.
• Strong communication and listening skills and the ability to work and communicate effectively with the general public, employees, co-workers and with all levels of management.
• Basic knowledge of accounting operations
• 18 years or older.

Benefits for full-time Associates:

• Health / dental / vision / life
• 401 plan with 3% match after one year of employment
• Company-wide discounts on hotel rooms and restaurants

We offer daily pay to all Associates through Zay Zoon!!!

An equal-opportunity employer