Team Lead, Risk Ops

Key Responsibilities

• Production and distribution of CPBB risk reports including Regulatory and Priority reports as per the agreed timeliness and frequency.
• Provide senior Risk leadership / Country teams with various Portfolio Risk Reports, Analysis, Adhoc data support for decision making & management of risk operations across 31 markets.
• Support Global Retail Collections Operations through Performance Reporting, Collectors Incentive Calculations & Analytical Insights.
• Review & Implement Collections Strategy related change requests from Country teams. Support optimization of tele-calling operations through Dialler Administration.
• Loan Impairment (IIP & ECL) Reporting and Forecasting/Budgeting.].

• Mitigation of risk by providing accurate and timely information necessary to support management decisions.
• Protection of the Bank’s reputation. Ensure the Bank meets legal and regulatory obligations. Minimize risk of the Bank being used by money launderers.
• Ensure compliance with ALL internal policies and regulatory requirements.

• Ability to formulate and comply with credit criteria.
• Ability to be highly flexible, adaptable, open‑minded, responsive to the behaviour of the market.
• Comprehensive knowledge on basic banking practices, policies and relevant regulatory concerns.

• Responsible to manage the generation and delivery of daily / weekly / monthly / quarterly CPBB risk reports accurately and timely.
• Responsible to ensure that the team delivers reports accurately with adequate checks and controls based on past trends.

• Ensuring that the necessary trainings (on-the-job or classroom) are conducted to the team and provide required job knowledge.
• Ensure quality processing and adherence to all key controls and checks.
• Responsible for handling all queries relating to the reports produced.

• Work closely with the country risk teams.
• Compliance with all relevant policies and procedure, guidelines, rules & regulations.

Proper documentations like EUC, BIA, BCP, BID, Migration Checklists, SLAs, Recharge Documents, DOI, Change Templates etc. needs to be documented appropriately.

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, elevate, mitigate, and resolve risk, conduct and compliance matters.
• Lead the [GBS India / Risk Operations / RRS] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients;
  Effective Financial Markets;
  Financial Crime Compliance;
  The Right Environment.].
• Serve as a Director of the Board.
• Exercise authorities delegated by the Board of Directors and act in accordance with Articles of Association.

• Group Collections Team
• Country Collections, Head of Collections, Tele Collections-Head
• Country Policy & CRM teams
• Dialer, CACS, Collections MI, Portfolio Monitoring teams in Hub.

• Auditors
• External Collections Agencies / Collections partners / Vendors

• Finding actionable insights in portfolios using trend analysis, statistical techniques etc.
• Accurate and Timely delivery of Collections Analytics dashboard.
• Enhancement of existing Dashboards and development of new MI as and when needed.
• Initiate and support Automation & Process optimization initiatives.
• Maintain and improve validation framework for error‑free delivery of Dashboards.
• Support team with Ad hoc data needs and root cause analysis.
• Review and commentary on key Collections ops KPIs.
• E-Learning Modules, particularly the AML E‑Learning Course, Credit Practices, Basel 2 and Credit Bureau, as applicable.
• Protection of the Bank’s reputation. Bank’s ability to meet legal and regulatory obligations. Minimizing risk of Bank being used by money launderers.

• 3-5 years data analytics experience in preferably in Banking / Credit…