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Customer Service Representative
Job in
South Charleston, Kanawha County, West Virginia, 25303, USA
Listed on 2026-02-01
Listing for:
Coforge
Full Time
position Listed on 2026-02-01
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
Location: 2020 Union Carbide Dr, South Charleston, WV 25303
Schedule:
Monday to Friday | Any shift from 8:00 AM – 8:00 PM EST
Coforge is looking for Customer Service candidates at South Charleston, WV 25303 with below skillset
Skills Required- Promoting and/saving products and services.
- Providing an excellent customer experience via phone.
- Call Center experience is preferred
- Negotiating and completing save/service order requests from customers.
- Working with customers patiently, tactfully, and efficiently.
- Accurately informing customers of various fees and adjustments.
- Providing options to the customer based on product and service needs.
- Ability to follow tactical call flows to optimize the customer experience.
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