Field Technician

Overview

Cable technicians work in homes and businesses to install and repair telecommunications cables, including phone lines, internet cables or cable television. They often work directly with customers, and customer service is a big part of this job, as is the technical know-how to use diagnostic equipment and tools to service telecommunications equipment. Technicians must perform quality control inspections on installations. Good driving record with limited tickets;

ability to utilize a 28’ ladder (75 lbs); availability to work early/late.

• Service and trouble-shoot cable products.
• Complete work orders and retrieve proper signatures for accurate billing.
• Ensure all installation work is done according to quality standards.
• Report to dispatch according to company procedures.
• Assist with work overflow.
• Follow all company policies and procedures.
• Adhere to safety policy.
• Perform installation work as required.
• Perform quality control inspections.
• Assist with training when needed with techs.
• Quality control inspections on your own work.
• Drive company vehicle.
• Install HSD/Cable/Phone service as per work order.
• Communicate with supervisors and customers.
• Manage time effectively and meet scheduled time frames.

• Good driving record with limited tickets
• Ability to utilize a 28’ ladder (75 lbs)
• Availability to work early/late

Additional Comments

ITG is an equal employment opportunity employer. ITG’s policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. ITG also prohibits harassment of applicants or employees based on any of these protected categories.

It is also ITG’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.