Majors Expansion Account Manager, Public Sector

Overview

Say hello to possibilities.

Ring Central is a $2 Billion ARR company operating in a large market opportunity for UCaaS, Contact Center, and AI-powered adjacencies. We invest to ensure our AI-enabled technology and platforms meet customer needs. Ring Sense AI is our proprietary AI solution designed to fit customer business needs, orchestrated to be accurate and precise, and built on open platform principles we apply to core software solutions.

We’re currently looking for: an experienced Account Manager that thrives in a fast-paced, technology-driven environment. You will proactively manage a list of Ring Central’s premier installed public sector customers, cultivating and expanding business within these accounts. With ownership of 200+ current accounts, your goal is to uncover and capitalize on upsell opportunities and provide a high level of customer service. You will leverage B2B solution selling skills to grow your book of business and expand the Ring Central footprint within these accounts.

To succeed in this role you must have experience in:

• Selling to state and local government, K-12, and higher education. Able to navigate complex procurement rules and long sales cycles.
• Becoming the resident expert on the Ring Central Unified Communications as a Service (UCaaS) Platform including our hosted VoIP solution, Contact Center, Mobile Applications, and IP hardware.
• Developing a strong understanding of our customers’ business priorities, systems and public sector use cases. Utilize our sales methodologies and processes to clearly exhibit the advantages of partnering with Ring Central.
• Being an innovator to help drive the communication message within multiple sub-verticals.

Desired

Qualifications:

• 2-3 years B2B upmarket sales experience, preferably in technology sector.
• Demonstrated sales record of meeting and exceeding sales quotas.
• Proven track record of success targeting state and local government, K-12, and higher education.
• Success in maintaining existing customer base, cultivating new business, and upselling services/products.
• Ability to explore and make recommendations to customers based on their priorities.
• Excellent customer service orientation, in person and via virtual channels to support remote users.
• Strong initiative and creativity applied through technology.
• Vibrant and energetic attitude, willingness to perform and get things done.

What we offer:

• Comprehensive medical, dental, vision, disability, and life insurance
• Health Savings Account (HSA), Flexible Spending Accounts (FSAs) and Commuter benefits
• 401K match and ESPP
• Paid time off and paid sick leave
• Paid parental and pregnancy leave
• Family-forming benefits (IVF, Preservation, Adoption, etc.)
• Emergency backup care (Child/Adult/Pets)
• Employee Assistance Program (EAP) with counseling sessions available 24/7
• Free legal services for advice, document creation, and estate planning
• Employee bonus referral program
• Student loan refinancing assistance
• Employee perks and discounts program

Ring Central’s Majors Sales team delivers mobility, connectivity, and collaboration solutions for large accounts worldwide. Ring Central is the #1 global cloud-based communications provider because we’re not just selling solutions; we’re changing the nature of communications. We’re the largest and fastest-growing pure-play provider in our space.

Ring Central’s work culture is the backbone of our success. We are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably, and hold local Best Places to Work awards in major locations. Ring Central offers on-site, remote, and hybrid work options.

About Ring Central

Ring Central, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its MVP global platform. Ring Central empowers modern mobile and distributed work forces to communicate, collaborate, and connect via any mode, any device, and any location. Ring Central is headquartered in Belmont, California, and has offices around the world.

Ring Central is an equal opportunity employer that values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please learn more about how we can assist you.

Compensation varies by location and experience. For Colorado, California, Hawaii, Nevada, New York, Maryland, Washington, Connecticut, Rhode Island, the range is between $120,000 and $170,000 for full-time employees, plus eligibility for variable pay, equity, and benefits. Benefits may include health and wellness, 401k, ESPP, vacation, parental leave, and more.