Major Accounts, Solution Specialist CAD & RMS

Our client requires employees be vaccinated against COVID-19 as a condition of employment, unless a medical or religious accommodation is approved. As such, newly hired employees will be required to provide proof of their COVID-19 vaccination.

Our clients Solution Specialists are paired with the Account Executives for Major Accounts, focused on the largest law enforcement agencies in the country. Your role is to augment the Account Executive to lead discovery efforts and thought leadership around the complex procurement of CAD (Computer Aided Dispatch) and RMS (Records Management System) software. You are responsible for assisting with and leading pre‑sales discovery, value building, and qualifying potential partnerships as your sales partners are selling our products and services to Public Safety Agencies.

Your ability to think creatively, articulate complex solutions, uncover latent pain, build and maintain senior and end user level relationships, and connect with agency stakeholders will be key to your success. Working for the CAD and RMS sales team is like working for a start‑up but with the resources, relationships, and existing infrastructure of a mature publicly traded company. This is a quota carrying position.

They are looking for passionate and driven individuals who want to achieve remarkable goals while striving to create an environment where people can succeed and enjoy coming in to work every day.

Location:

Remotely from United States.

Reports To:

Director, Sales
Direct Reports: 0

• Work with your sales partners to build pre‑sales plans and relationships within prospective customer agencies.
• Work with your demo team partners to build relevant and impactful demos for prospective customers.
• Identify known and latent pain points and needs within agencies.
• Articulate the plan to solve for those problems and pain points through adoption of Company Dispatch and/or Records.
• Assist as the internal lead coordinating stakeholders to prepare any documentation needed for procurement including RFPs and best and final demos.
• Develop and maintain client and partner relationships to ultimately drive revenue growth.
• Build a strategic plan in tandem with major account directors to grow market share, drive customer satisfaction (NPS), and achieve corporate strategic objectives.
• Own and build relationships with regional and national trade organizations such as NENA, APCO, IACP, and MCSA.
• Track customer activity in internal systems in order to execute on account strategy and identify additional opportunities.

• Minimum of 5 years of demonstrated successful customer facing Software (SaaS / Cloud) Sales or Sales Adjacent Experience.
• 5+ years experience working with public safety and/or law enforcement agencies in a sales engineer, demo team, sales, or similar role
• Solution or consultative sales experience working within complex sales processes.
• Proven ability to drive adoption of disruptive technology solutions in an existing competitive market.
• Able to clearly and directly articulate complex solution offerings across technical and non‑technical audiences.
• Able and willing to travel 50%+ (2-3 days a week on the road).

• Competitive salary and 401K with employer match
• Uncapped commissions
• Discretionary PTO
• Autonomy in your role
• A supportive parental leave policy
• An award‑winning office/working environment
• And more...

Benefits listed herein may vary depending on the nature of your employment and the location where you work