Cashier, Retail

Join to apply for the Cashier role at Floor & Decor

Base Pay
This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience.

Purpose
As a Cashier (Customer Service Associate), you are the first and final interaction for Floor & Decor’s customers. Our Cashiers are responsible for providing excellent customer service through greeting customers, checking out customers, handling product returns, performing basic cash office functions and providing every customer with an exceptional experience.
Full-Time and Part-Time Positions Available.

• Friendly and enthusiastic
• Entrepreneur and hard-working
• Honest and accountable

• Greet every customer in a helpful and courteous manner.
• Connect with customers, ask about their projects, recommend our products and excite customers about their purchase.
• Provide above and beyond customer service and exceed customer expectations.
• Demonstrate and understand compliance with the company’s safety processes.
• Act and work in a manner consistent with the company’s core values.
• Process customers at checkout using the point of sale (POS) system.
• Process customer refunds and exchanges according to established guidelines.
• Open and close registers.
• Follow established cash, check and credit card acceptance procedures.
• Answer the telephone according to the company guidelines.
• Stock, tag and display merchandise as required.
• Create price tags and merchandise signs.

• Must be 18 years or older
• Knowledge of basic math skills
• Customer service experience
• Potential travel to other stores for support

• Occasionally exposed to a warehouse environment and moving vehicles. Noise level is typically quiet to moderate.

• Medium work – ability to exert 20-50 pounds of force occasionally and/or 10-25 pounds frequently, and up to 10 pounds constantly to move objects.
• Frequently required to use hands and fingers, handle or feel.
• Occasionally required to stand, walk, reach with arms and hands, climb or balance, and stoop, kneel, crouch or crawl.

Note: Floor & Decor considers all applicants for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, age, disability, medical condition, pregnancy, marital or familial status, veteran status, or based on any other class protected by applicable law. The company also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer at its sole discretion.

Monday - Friday 7:00 AM - 8:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM

• Bonus opportunities at every level
• Career advancement opportunities
• Relocation opportunities across the country
• 401k with discretionary company match
• Employee Stock Purchase Plan
• Referral Bonus Program
• A personal holiday and Volunteer Time Off program
• Medical, Dental, Vision, Life and other Insurance Plans (subject to eligibility)

Floor & Decor provides equal employment opportunities to all associates and applicants without regard to age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, disability, veteran status, genetic information, ethnicity, citizenship, or any other category protected by law.

Seniority level
Entry level

Employment type
Part-time

Job function
Other

Industries
Retail