Quality Engineering Technician - Duncan, SC

Quality Engineering Technician - Duncan, SC

Join to apply for the Quality Engineering Technician - Duncan, SC role at Danaher Life Sciences
.

The Quality Engineering Technician is responsible for managing and continuously improving our product failure/non-conformance, Corrective and Preventive Action (CAPA), and complaint handling processes. This position is onsite in our Duncan, SC facility and reports to the Quality Team Manager.

• Collaborate with customer-facing teams to ensure accurate communication with customers regarding complaint status and resolution.
• Follow-up and verification of CAPAs to ensure no recurrence. Facilitate the closures of these in a timely manner.
• Work closely with cross-functional teams/areas: engineering, quality, manufacturing, customer service.
• Support internal and external audits by providing documentation and participating in audit activities as needed.
• Oversee the intake, documentation, and resolution of customer complaints, ensuring compliance with internal procedures and regulatory requirements.

• Associate's degree in Engineering, Quality Management, or a related field.
• 3+ years of experience in quality assurance, preferably in a manufacturing or regulated industry.
• Strong knowledge of CAPA processes, root cause analysis tools (e.g., 5 Whys, Fishbone), and complaint handling procedures.
• Proficiency in quality management systems and tools (e.g., QMS software, Excel, data analysis).
• Demonstrated experience in customer facing interactions and conflict resolution.

It would be a plus if you also possess previous experience in:

• Customer Service
• Knowledge of software/systems:
  Veeva, SAP, Magic, Salesforce.
• Technical writing

This job is also eligible for bonus/incentive pay. We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note:

No amount of pay is considered to be wages or compensation until earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits allocated to a particular employee remains at the Company’s sole discretion.

Join our winning team today. We’ll accelerate the real-life impact of tomorrow’s science and technology and partner with customers across the globe to solve their most complex challenges.

For more information, visit  Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here. We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities.

If reasonable accommodation is needed, please contact: or

Seniority level
:
Mid-Senior level

Employment type
:
Full-time

Job function
:
Quality Assurance