Senior Manager of Priority Provider Services

Location: Columbia

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* ** Required

Education:

** Bachelor's
* ** Degree Equivalency:
** 4 years job related work experience or Associate's and 2 years job related work experience (Equivalency not applicable for the Celerian Group. Bachelor's degree required.)
* *
* Required Experience:

** 3 years of insurance experience in claims or appeals processing and customer service. 1 year of supervisory/team lead experience OR 1 year of equivalent military experience in grade E4 of above.
* ** Required

Skills and Abilities:

** Strong oral and written communication and organizational skills. Excellent customer service skills. Good judgment. Ability to persuade, negotiate, or influence. Proficient spelling, punctuation, and grammar.
* ** Required

Skills and Abilities:

** Strong oral and written communication and organizational skills. Excellent customer service skills. Good judgment. Ability to persuade, negotiate, or influence. Proficient spelling, punctuation, and grammar.
* ** Required Software and Tools:
** Microsoft Office.
* *
* Preferred Education:

** Bachelor's degree
* ** Preferred

Work Experience:

** 5 years-of insurance experience in claims processing and customer service. 2 years-of supervisory/team lead experience OR 2 years of equivalent military experience in grade E4 or above (may be concurrent). Claims processing within the last 3-5 years.
* ** Preferred

Skills and Abilities:

** Demonstrated project management and presentation skills. Basic business math skills. Extensive knowledge of insurance law.
* ** Preferred Software and Other Tools:
** Knowledge of medical management and membership systems.
* ** Preferred Licenses and Certificates:
** Fellow of the Life Management Institute or equivalent.
* Subsidized health plans, dental and vision coverage
* 401k retirement savings plan with company match
* Life Insurance
* Paid Time Off (PTO)
* On-site cafeterias and fitness centers in major locations
* Education Assistance
* Service Recognition
* National discounts to movies, theaters, zoos, theme parks and more
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