IT Senior Project Manager

IT Senior Project Manager

Responsible for overall coordination, status reporting, and stability of project-oriented work efforts. Manage moderate sized work efforts, ensuring delivery on time, within budgeted hours, and high quality standards. Monitor project plans, assignments, and work efforts daily; ensure resource needs are assigned and escalated as needed; track key milestones; lead projects from inception to final business acceptance and implementation.

• 25% Develop, monitor, and sustain project plans, risk management plans, and documentation from scope to post‑implementation.
• 20% Identify items that impact scope, budget, risk, and resources; monitor resource requirements and assign resources to meet objectives.
• 20% Develop, execute, and maintain project communications; facilitate effective communication among all parties.
• 20% Identify impact of issues, manage project issues, communicate change implications.
• 15% Ensure appropriate audit documentation per ISSM standards.

Excellent verbal and written communication; advanced leadership; problem solving and conflict management; advanced analytical and organizational skills; strong understanding of project management principles, information systems, business processes, and organizational drivers; advanced competency in managing resources; ability to lead multidisciplinary high‑performance teams; negotiation skills, presentation abilities, strategic thinking, and proficiency in triple constraint analysis.

Advanced knowledge of Microsoft Office and project management tools.

Fast‑paced, dynamic environment requiring responsiveness 24/7 to support technical business needs. Flexibility to changing priorities.

Bachelor’s Degree or 4 years of related work experience, or 2 years of related experience plus an associate’s degree in any major.

5 years IT experience in a leadership capacity, including 2 years leading two or more concurrent project teams. Completion of a Project Management training program may substitute for one year of experience.

Bachelor’s degree in Computer Science, Business Administration, Project Management, or related field.

PMP Certification.

Columbia, SC

Partial onsite:
Tuesday, Wednesday, Thursday onsite and as needed.

Small, agile group dedicated to delivering exceptional service to key account clients. Commitment to adaptability, clear communication, innovation, accountability, continuous improvement.

• Client Relationship Management:
  Primary point of contact for high‑need clients, ensuring consistent communication, proactive engagement, and personalized support.
• Issue Resolution & Escalation Management:
  Respond quickly to client concerns, troubleshoot complex issues, coordinate with internal teams.
• Cross‑Functional
  
  Collaboration:
  
  Work with product, operations, and support teams to advocate client needs and drive strategic initiatives.

• Proficiency in Microsoft Project or similar software and schedule management.
• Experience in fast‑paced agile technical environment with ability to manage shifting priorities.
• Communication skills across technical and non‑technical audiences; presentation of complex concepts to stakeholders.
• Strong technical, teamwork, and interpersonal skills.
• Budgeting experience.
• Experience with agile and waterfall methodologies.
• Active professional certifications: PMP, CAPM, Scrum Master, SAFe Scaled Agile Certification.