General Manager

Join to apply for the General Manager role at Huddle House

Location:

Lumberton, NC

Salary: $70,000.00 - $

General Managers are responsible for the overall operation of their unit. They support and implement business objectives through a strong sales focus and continuous development of their team. Strategy is provided and duties delegated to ensure all business objectives and sales goals are met.

• Develop overall strategy for unit to meet business objectives, develop and promote employees, and meet sales goals in all applicable sales avenues.
• Maintain highest standard of customer service in unit.
• Communicate and follow-up on unit objectives with all staff through to completion.
• Maintain a sales-based focus, proactively seeking out sales opportunities to establish and maintain business relationships where possible through phone calls, physical interactions and driving where necessary.
• Maintain highest quality standards to ensure a safe working environment including maintaining HAACP, Board of Health protocols in everyday duties for all employees.
• Develop assistant management to effectively manage sales, costs, quality and people basics.
• Recruit and retain appropriately skilled staff to work in the restaurant and/or handle catering and banquet events.
• Positively impact the unit through demonstrated creativity in developing and implementing strategic initiatives in the unit.
• Appropriately schedule staff for forecasted sales.
• Audit internal processes and adjust as needed to complete assigned operational goals.
• Manage employee relations issues to ensure a harmonious work environment for all staff.
• Support District General Manager in effectively communicating issues, concerns, and special needs/projects and day-to-day business of the unit.
• Fill in wherever necessary to move the line faster, assist in delivering product and serving food to customers.
• Make deposits at the bank.

General Managers will regularly stand, walk, talk, carry, bend, stoop, turn and lift over thirty-five (35) pounds. They will also drive, view a computer monitor and type/write on a regular basis. Team lift is required on anything over twenty-five (25) pounds and/or an awkward lift.

• Seniority level:
  Director
• Employment type:
  
  Full-time
• Job function:
  Management and Manufacturing
• Industry: Restaurants

Referrals increase your chances of interviewing at Huddle House by 2x.

This position is exempt.