Desktop Support Engineer

Dice is the leading career destination for tech experts at every stage of their careers. Our client, Resource soft, Inc., is seeking the following. Apply via Dice today!

• 5 or more years of experience in enterprise desktop support and system administration.
• Proficiency in Windows 10 and Windows 11 enterprise desktop administration.
• Experience in SCCM for system configuration, software deployment, and patching.
• Experience with Mobile Device Management (MDM) platforms including Microsoft Intune or Airwatch.
• Experience with Active Directory and Group Policy Object (GPO) administration.
• Experience in network endpoint troubleshooting and connectivity for distribution switches.
• Excellent verbal and written communication skills.

• Lead the administration, planning, and installation of computer hardware and software systems.
• Manage system configuration updates and software deployments using SCCM and Active Directory.
• Resolve connectivity issues between network endpoint devices and distribution switches.
• Oversee the lifecycle of mobile devices using Intune or Airwatch management tools.
• Monitor and mitigate cybersecurity threats including ransomware, trojans, and logic bombs.
• Conduct regional hardware inventory audits and equipment maintenance using Lansweeper.
• Develop technical user documentation and facilitate formal knowledge transfer training sessions.

Founded in 1999, Resource soft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resource soft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization.

We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector.

We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance.

We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resource soft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resource soft and our services, please visit our website.