More jobs:
Consultant, IT Support, IT/Tech
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-03-10
Listing for:
COOLSOFT
Full Time
position Listed on 2026-03-10
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
consultant
(jobs in columbia, sc)
requirement
job title: consultant
job location: columbia, sc
skills required: customer service, desktop support manager, system administration
open date: 06-mar-2026
close date:
job type: contract
duration: 6 months
compensation: doe
job interview type:
---
email recruiter: coolsoft
start date: 03/26/2026
end date: 6 months from projected start date
submission deadline: 3/13/2026 5:00:00 pm
client info: scdppps
note- interview process: 1 round, virtual/online - could potentially be a second round
- duration of the contract: 6 months
- possibility for extension: yes
- work location: fully onsite
- candidate location: candidate must be a sc resident. No relocation allowed.
it technical support for endpoint devices for central and remote locations.
daily duties / responsibilities- works under limited supervision in the administration, planning, installation, configuration, maintenance, and support of computer hardware, software, printers, and network connectivity.
- updates tickets in the ticketing system on all it-related issues and assists helpdesk personnel with lower tier support when requested.
- monitors cyber threats, attacks, and vulnerabilities such as viruses, ransomware, worms, trojans, key loggers, adware, bots, rats, and logic bombs.
- participates in network troubleshooting for connection-based issues between endpoint devices and distribution switches.
- processes inventory and maintenance requests for computer systems and printers on the network.
- conducts and aids in inventory of computer equipment across all agency regions of sc.
- assists in preparing new systems and devices for employees.
- updates active directory information for users and conducts password resets and system configuration updates using sccm.
- documentation
- technical
- user documentation
- knowledge transfer
- technical training
- user training
- official knowledge transfer sessions
- screen sharing
- recorded
- weekly status reports to hiring manager
- accomplished
- planned
- demonstrative abilities to troubleshoot desktop, printer, network and mdm iphone issues.
- excellent customer service and communication skills via phone, email, and in-person, working with a wide range of situations and personalities
- must be able to efficiently perform remote and onsite technical work. Could be supporting people at different sites.
- must be able to update user and system information in active directory and sccm.
- it network, virtual environments, database, and storage
- windows 10 or 11 enterprise
- strong personal, ethical, and moral standards
- good interpersonal skills
- proactive and self-motivated
- self-starter with the ability to prioritize workload and manage time.
- willingness to learn new things and take ownership.
call ext 100 for more details. Please provide requirement while calling.
eoe protected veterans/disability
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