SAP Program Manager

This role functions as a strategic business partner focused on enhancing operational and supply chain effectiveness through extensive expertise in SAP modules, production workflows, and supply chain management. Primary responsibilities include evaluating and optimizing end-to-end business processes, eliciting business requirements, defining and supporting the development of SAP solutions, and ensuring effective testing, system integration, and implementation. The position requires a strong combination of technical SAP knowledge and business insight to effectively connect IT and operational functions.

• Evaluate current business processes to identify improvement opportunities across production, operations, and supply chain functions; recommend and implement best practices utilizing SAP capabilities
• Partner with business stakeholders to collect requirements, convert them into functional specifications, and design solutions aligned with SAP best practices
• Oversee project activities such as testing, training, and deployment to ensure timely and successful execution of SAP initiatives
• Lead integration efforts and User Acceptance Testing (UAT) to validate that solutions meet business needs across teams and systems
• Deliver advanced support for complex SAP operational issues, conduct root cause analysis, and implement corrective actions to ensure business continuity
• Collaborate with cross-functional stakeholders (e.g., Sales, Finance, IT) to enable seamless process integration and ensure supply chain strategies align with broader organizational objectives
• Define and track key performance indicators (KPIs) using SAP reporting tools and analytics platforms (e.g., Fiori, Power BI) to measure supply chain performance, monitor improvements, and enable data-driven decisions
• Provide customized reporting and data analysis to support projects across functional areas
• Serve as the primary liaison with the global SAP team to support exception-based reporting through Logistics Information System (LIS), Sales Information System (SIS), and Azure Synapse
• Establish master data standards and ensure governance, compliance, and support of those standards, including leading mass updates, changes, and configuration activities
• Perform additional duties as assigned

• Bachelor’s degree in Supply Management or a related discipline;
  Master’s degree preferred
• 10+ years of experience in manufacturing, SAP, procurement, or supply chain environments preferred
• Strong interpersonal, organizational, and communication skills
• Advanced proficiency in Microsoft Office applications
• Demonstrated ability to manage multiple concurrent projects and build consensus among stakeholders, including global teams
• Comprehensive knowledge of supply chain and production operations, including logistics, inventory control, and manufacturing processes
• Extensive SAP experience, particularly within modules such as Materials Management (MM), Production Planning (PP), Warehouse Management (WM), or Supply Chain Management (SCM); customization experience is advantageous