Specialist, Field Operations

Position:
Specialist, Field Operations

Location: Jackson, SC, US

Operating Sector: Nuclear

Reporting to the Field Operations Manager, the position is responsible for remote site support, network infrastructure support, and the successful completion of help desk requests within their support queue and overall management of the service provided to all Aecon field activities.

This position requires access to nuclear facilities and information governed by U.S. federal regulations. As a result, applicants must be U.S. citizens to meet eligibility and security clearance requirements.

• Capturing clear site requirements and working with the Estimator and Manager onquoting for sites.
• Design and manage job site setups, engaging other internal teams and vendors as necessary. Network diagrams, cabling and workstation requirements, VC-room setups, etc.
• Manage job sites throughout their entire lifecycle – from site mobilization to site demobilization. Oversee proper job site decommissioning of IT equipment.
• Keeping site records up to date and accurate with all required diagrams and documentation in the CMDB.
• Work with Aecon’s Joint Venture partners as necessary, take a leading role in providing IT support services.
• Work with Strategic Sourcing and Procurement teams to source effective and affordable equipment for sites.
• Provide rotating support visits to all Aecon job sites, including remote locations.
• Help coordinate quality standards and ensures public company compliance.
• Adhere to Aecon’s IT Services Policies, Procedures and Guidelines.

• Degree or diploma related to Information Services or equivalent work experience.
• Demonstrated experience on multiple technologies including (but not limited to) HP,Citrix, Cisco and Microsoft technologies.
• Familiarity with ITIL Foundations, Microsoft, Networking and Citrix & Virtualization.
• Must have working knowledge of Windows 11, MS Office 365 products, Microsoft
  365 Administration, and Active Directory.
• Experience with Incident Management, Problem Management, Knowledge Management, Change Management, or Service Level Management.
• Ability to clearly communicate technical concepts to non-technical people.
• Technical knowledge in computer hardware and software configuration.
• Comfortable multitasking in a fast-paced environment.
• Ability to act individually and work together with others as part of a team.
• Recognize, analyze, and effectively solve problems in a timely and organized manner using industry best practices and procedures.

Aecon fosters diversity, inclusion and belonging within and across our organization. We consider all applicants for positions without regard to race, color, religion, sex, national origin, age, mental or physical disabilities, veteran status, and all other characteristics protected by law.

We are committed to adhering to the objectives and requirements outlined in the Equal Employment Opportunity Commission (EEOC), and to meeting the accessibility needs of persons with disabilities in a timely manner, through the implementation of the requirements of the EEOC and its applicable regulations. Appropriate accommodation under the EEOC will be provided upon request throughout the interview and hiring process.