Senior Engineer - Platform Services

Overview

Requisition Number: 29185
Company:
Westinghouse Electric Co

Location:

Hopkins, SC, US, 29061

Are you interested in being part of an innovative team that supports Westinghouse’s mission to provide clean energy solutions? At Westinghouse, we recognize that our employees are our most valuable asset and we seek to identify, attract and recruit the most qualified talent while recognizing and encouraging the value of diversity in the global workplace.

As a Senior Engineer, Platform Services you will be the primary contact for IT support, providing first and second-level assistance for hardware, software, and network issues. You will manage local IT incidents and service requests, ensuring resolution while configuring desktops, laptops, printers, and mobile devices. Working with global IT teams, you will support system upgrades, patch management, and the deployment of new technologies.

Additionally, you will monitor IT infrastructure, escalate critical issues, and maintain accurate documentation of incidents, solutions, and asset inventory. You will report to the Manager, Windows & Platform Services and be located at the Columbia, SC Facility. This is a hybrid role. Relocation is not available for the role.

• Provide first and second-level support for hardware, software, and network-related issues.
• Be the local contact for IT incidents and service requests, ensuring resolution.
• Install, configure, and maintain desktops, laptops, printers, and mobile devices.
• Collaborate with global IT teams to support system upgrades, patch management, and deployment of new technologies.
• Monitor IT equipment and infrastructure, escalating critical issues.
• Maintain accurate documentation of incidents, solutions, and asset inventory.
• Support local and remote users with excellent customer service and communication.
• Ensure compliance with IT security procedures.
• Help with onboarding/offboarding of employees, including account setups and equipment provisioning.
• Be an important contributor in projects, audits, and disaster recovery planning/testing.
• Participate in an on-call rotation.

• Bachelor's Degree or equivalent work experience.
• Minimum 3 years' experience in Active Directory, remote support tools, Microsoft Azure.
• Experience with Microsoft SCCM
• Virtual desktop deployments

We are committed to transparency and equity in all of our people practices. The base salary range for this position, which is dependent upon experience, qualifications and skills, is estimated to be $69,200 to $86,500 per year.

• Comprehensive Medical benefits including medical, dental, vision, prescription coverage and Health Savings Account (HSA) options with employer contributions
• Wellness Programs including Employee Assistance Program
• 401(k) with Company Match
• Paid Vacations and Company Holidays
• Flexible Work Arrangements
• Educational Reimbursement and Career Programs
• Global Recognition and Service Programs
• Employee Referral Program

Westinghouse Electric Company is the Global Nuclear Energy Industry's first choice for safe, clean, and efficient energy solutions. We enable this vision by living our value system:
Safety and Quality;
Integrity and Trust;
Customer Focus and Innovation;
Speed and Passion to Win;
Teamwork and Accountability.

While our Global Headquarters are located in Cranberry Township, PA, we have over 11,000 employees working at locations in 19 different countries. You can learn more by visiting

Westinghouse is an Equal Opportunity Employer including Veterans and Individuals with Disabilities.

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Employment opportunities may require access to information which is subject to export control regulations of the United States. Hiring decisions must comply with these regulations. Applicants for employment opportunities in other countries must meet the export control requirements of that country and of the United States.

Nearest Major Market:
Columbia

Nearest Secondary Market:
South Carolina

Job Segment:
Facilities, Nuclear Engineering, Testing, Environmental Engineering, Nuclear, Engineering, Operations, Technology, Energy