W2: Child Support Systems Business Analyst: W2: South Carolina Residency no
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-01-26
Listing for:
Jobs via Dice
Full Time
position Listed on 2026-01-26
Job specializations:
-
IT/Tech
IT Business Analyst, Data Analyst, Systems Analyst, Business Systems/ Tech Analyst
Job Description & How to Apply Below
Location: Columbia
Overview
The Business Analyst will support the Child Support Services Applications Team and be responsible for enhancing and maintaining applications that support Child Support Services operations, including PACSS, SDNH, and the Client Portal application. The resource will report to the Functional Manager, provide status updates on assigned tasks, and work independently with minimal guidance to improve financial application user experience and functionality.
PrimaryResponsibilities
- Work with the Functional Manager and Business Analysts to identify improvement areas and provide actionable recommendations.
- Analyze existing workflows to identify inefficiencies and process gaps.
- Design optimized workflows aligned with business requirements.
- Propose enhanced functionality for complex financial processes.
- Design self-guided workflows including guided navigation, tooltips, and contextual assistance.
- Create step-by-step wizards, contextual help, and automated guidance to improve system usability and reduce training needs.
- Conduct stakeholder interviews to understand business processes.
- Collaborate with Business Analysts to develop test scenarios and test cases and provide support during testing activities.
- Participate in functional meetings related to user issues, enhancements, and defect triage.
- 5+ years of experience working as a Business Analyst
- 5+ years of experience working with Child Support systems
- 5+ years of experience with financial operations including receipts, distribution, disbursements, recoupment, and reconciliation
- 5+ years of experience with workflow design and system enhancement
- 5+ years of experience conducting stakeholder interviews
- 5+ years of experience with SQL querying
- Bachelor's degree
- Experience with Microsoft Team Foundation Server (TFS) and Microsoft Test Manager
- Experience with Agile or Waterfall methodology
- Preference for a Finance or IT degree
- Bachelor's Degree (Preference given to Finance or IT degree)
Job Details:
Title:
Business Analyst Child Support Systems (ONLY W2);
Duration: 12 Months;
Location:
Columbia, SC 29210 (Hybrid). Candidate must be South Carolina Resident, No Relocation Allowed.
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