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Senior Technical Support Engineer - Escalations & Go
Job in
Columbia, Lexington County, South Carolina, 29228, USA
Listed on 2026-01-16
Listing for:
U.S. Bank
Full Time
position Listed on 2026-01-16
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Location: Columbia
A major financial institution is seeking a Technical Subject Matter Expert to enhance customer experience by supporting Tier 2 agents and troubleshooting advanced technical issues. You will engage with product and engineering teams to identify bugs and organize communication between stakeholders. A Bachelor's degree and relevant project management experience are required. The position is full-time, Monday through Friday, offering a competitive salary and numerous benefits.
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Position Requirements
10+ Years
work experience
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