Business Apps Analyst

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IT Services
Full Time
Day Shift
8:30 - 5:00

Lexington Health is a comprehensive network of care that includes six community medical and urgent care centers, nearly 80 physician practices, more than 9,000 health care professionals and Lexington Medical Center, a 607-bed teaching hospital in West Columbia, South Carolina. It was selected by Modern Healthcare as one of the Best Places to Work in Healthcare and was first in the state to achieve Magnet with Distinction status for excellence in nursing care.

Consistently ranked as best in the Columbia Metro area by U.S. News & World Report, Lexington Health delivers more than 4,000 babies each year, performs more than 34,000 surgeries annually and is the region's third largest employer.

Lexington Health also includes an accredited Cancer Center of Excellence, the state’s first Heart

CARE Center, the largest skilled nursing facility in the Carolinas, and an Alzheimer’s care center. Its postgraduate medical education programs include family medicine and transitional year residencies, as well as an informatics fellowship.

Participates in analysis, design, programming, testing, documentation, implementation and auditing of multiple comprehensive Hospital Information Systems including the Electronic Health Record (EHR) and in support of revenue cycle, financial, accounting, human resources and supply chain operations (ERP). Assists in evaluation, analysis, maintenance and development of system functionality to meet business objectives including participating in project plan development/tracking and workflow analysis. Coordinates resolution of system process or performance issues interacting with functional users, internal and external technology resources.

Serves as liaison between business units and IS technology teams as well as assists with end user education and training deployment.

Minimum Education: High School Diploma or Equivalent
Minimum Years of

Experience:

5 Years of experience in a related business services area, considered super user in area of expertise with relevant IT experience
Substitutable

Education & Experience:

5 Years of experience can be substituted for the following:
Associates Degree in Computer Science, Management Science, Business Administration, or related field, with 3 years of experience in related business systems area;

Bachelor's Degree in Computer Science, Management Science, Business Administration, Health Information Management, or related field and 1 year of experience in field or related business system area (patient access, revenue cycle, financial, accounting, human resources and supply chain);

Completion of approved training or apprenticeship program.
Required Certifications/Licensure: Willing to obtain certification in Health IT Workforce Training (HIT) program within 6 months of position;

Must be willing to obtain vendor and/or technical EHR certification.
Required Training: Excellent analytical and problem solving skills

• Provides technical and application support to IS staff and end-users for Business System related issues.
• Provides application support by identification and resolution of system problems, providing in-service training as required.
• Develops documentation to support system implementations, program modifications and customizations including development of manuals, in-house diagrams and process flow charts according to department standards. Translates technical requirements and procedures into well-implemented business solutions.
• Develops/Updates programs conforming to established internal or vendor recommended programming standards.
• Utilizes in-depth understanding and knowledge of workflows, policies, and procedures, business processes, regulatory requirements and best practices to :
  • Analyze existing practices by facilitating communication, cooperation and information from key users, ensuring patient safety and consistent practices throughout the organization.
  • Analyze trade offs between usability and performance needs.
  • Resolve problems and recommends solutions through research, inquiry and data analysis maintaining logs and tracking of issues.
  • Design, redesign and analyze processes and apply knowledge to build software application.
  • Contribute to the preparation of testing scripts and participates in testing for implementation, upgrades, and fixes. Performs unit, system and integrated testing tasks.
• Collaborates with end users, business areas, IT, vendors and leadership to elicit, analyze, communicate, and validate system processes. Team participant and contributor.
• Serves as project champion to promote the integration of technology into the clinical setting.
• Works with trainers to develop tools and resources specific to the application. Contributors and testers.
• Participates and supports project and team goals, objectives and timelines working with a sense of urgency and accuracy to ensure effective implementation.
• Prepares and presents to…