Workstation Server Administrator Hybrid

Responsibilities

• Maintain workstation/server infrastructure standards and deploy infrastructure software to clients.
• Monitor devices for deviation and address issues promptly, administer and maintain tools for software delivery and remote management.
• Get new builds, master files, upgrades, and patches, record, verify, and coordinate customer requests to ensure appropriate distribution, and establish related processes such as email notifications and alerts.
• Install, configure, and maintain infrastructure software to support business processing requirements, develop, compile, test, debug, document, and maintain custom scripts and utilities.
• Create comprehensive test plans based on configurations and other specifications, and ensure recoverability by implementing scheduled system backups and database archive operations.
• Perform monitoring and maintenance of the workstation/server environment, tune the system for optimum performance, troubleshoot proactively, and act as a higher‑level support for help desk issues.
• Develop and maintain custom integration solutions, establish a standard configuration for software packages, and manage administrative tools for software delivery and remote management.
• Ensure continuity with system software licensing and maintenance agreements, and conduct routine hardware and software audits to ensure compliance with standards, policies, and configuration guidelines.
• Develop and maintain a comprehensive infrastructure software configuration database/library of all supporting documentation, maintain growth statistics, space forecasts, tape libraries, and software and hardware inventories.

• Experience working with UNIX‑based systems.
• Ability to communicate effectively with system users to identify, explain, and resolve technical issues.
• Solid understanding of client/server architecture to diagnose and resolve system operation problems.
• Strong organizational and time‑management skills.

• Strong understanding of relevant operating systems and server hardware/software.
• Proficiency with Microsoft Office applications.

• Experience with Citrix environments.

• Bachelor’s degree in Computer Science, Information Technology, or a related field; OR
• Associate’s degree in Computer Science, Information Technology, or a related field plus two (2) years of relevant work experience; OR
• Four (4) years of relevant work experience in lieu of a degree.

• Two (2) years of hands‐on experience supporting workstations, servers, and/or applications, including both hardware and software troubleshooting.

We are an equal opportunity employer and welcome applications from all qualified candidates.

Associate

Full‑time

Information Technology

Insurance and IT Services and IT Consulting

• Medical insurance
• Vision insurance
• 401(k)