Business Systems Analyst II

life insurance, paid holidays, tuition assistance, 401(k)

United States, South Carolina, Columbia

Internal Reference Number: R1048382
Summary Why should you join the Blue Cross Blue Shield of South Carolina family of companies?
Other companies come and go, but for more than seven decades we've been part of the national landscape, with our roots firmly embedded in the South Carolina community. We are the largest insurance company in South Carolina ... and much more. We are one of the nation's leading administrators of government contracts. We operate one of the most sophisticated data processing centers in the Southeast.

We also have a diverse family of subsidiary companies that allows us to build on a variety of business strengths. We deliver outstanding service to our customers. If you are dedicated to the same philosophy, consider joining our team!

Defines customer needs in technical and business contexts. Ensure the proposed technical and business solutions meet the customer's objectives for the work effort. Provide guidance with planning and prioritization of business support-related activities.

• Elicit and document user requirements to meet a business objective. Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
• Guide both technical and customer departments in the development of the systems that support the business solution.
• Facilitate the transfer of knowledge about the direction of the business units to others who support them.
• Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
• Provide input on the business direction for system changes.
• Validate the business need for solutions to business problems and process improvements.
• Assist in the development and documentation of training materials. Mentor or train less experienced staff.

• Bachelor's Degree
• Or (if no degree) an additional 4 years job related work experience is required
• Or Associate's and an additional 2 years job related work experience

• 4 years of IT business analysis experience.

• Demonstrated understanding of concepts of the supported business unit.
• Basic knowledge of standard industry practices.
• Demonstrated knowledge of procedures for the business unit.
• Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
• Strong teamwork and interpersonal skills.
• Understands how IT affects an organization and is able to link it to business processes.
• Excellent analytical skills. Good conceptual skills.
• Able to read and comment on test plans and test matrices, project plans, and scope and design documents.

Microsoft Office.

• Project management experience
• Ability to influence and negotiate solutions to business problems.
• Experience with estimating scheduling workflows
• Advanced experience in MS Word and Excel
• Strong Communication and organization skills
• Understanding of BCBSSC I/S Work Management Processes

Fast-paced, high demand environment. Work is frequently performed against mandated deadlines. Knowledge of when and what to delegate is essential in order to balance multiple high-priority tasks. Fast paced, multi-platformed environment which may require action and response 24X7 to support the technical business needs of the customer.

We understand the value of a diverse and inclusive workplace and strive to be an employer where employees across all spectrums have access and opportunity to develop their skills, advance their careers and contribute their unique abilities to the growth of our company.

• 401(k) retirement savings plan with company match
• Subsidized health plans and free vision coverage
• Life insurance
• Paid annual leave - the longer you work here, the more you earn
• Ten paid holidays
• On-site cafeterias and fitness centers in major locations
• Wellness programs and a healthy lifestyle premium discount
• Tuition assistance
• Service recognition

After submitting your application, our recruiting team members will review your resume to ensure you meet the qualifications.

This may include a brief telephone interview or email communication with our recruiter to verify resume specifics and salary requirements. Management will be conducting interviews.

Blue Cross Blue Shield of…