Room Attendant Job Columbia South Carolina USA,Hospitality / Hotel / Catering

Position: ROOM ATTENDANT
Location: Columbia

ROOM ATTENDANT

Big Smoke Burger – Courtyard by Marriott Columbia Northeast, Columbia, South Carolina

Basic Purpose

Clean and supply all daily assigned rooms and report all damage, mechanical deficiencies, suspicious activities or theft in accordance with all housekeeping procedures and standards and safety and security rules and regulations to ensure guest satisfaction.

Essential Functions

Clean guest rooms and stock with appropriate supplies in the prescribed manner while following safety and security procedures and regulations. Tasks include:

Picking up trash
Changing linen and making the bed
Cleaning entire bathroom
Sweeping and dusting guest room
Cleaning the windows and balcony (80%)

Retrieve, stock, restock and store the housekeeping cart according to prescribed housekeeping, safety and security procedures and regulations.

Receive assigned section, keys, supplies and any priority room requests from the Senior Housekeeper. Turn in keys and unused supplies at end of shift.

Respond to guest requests and report guest issues and complaints in a hospitable manner to ensure guest satisfaction.

Report any missing articles, damage or mechanical problems to the Senior Housekeeper and turn in articles left in room.

Non‑Essential Functions

Coordinate with Housekeeping Supervisor on work priorities and provide assistance when needed.

Knowledge and Skills

Education: No formal education required
Experience: Prior housekeeping experience desirable
Skills and Abilities:

Must be able to communicate in English
Must have the ability to clean rooms during an eight-hour working day
Self‑starting personality with an even disposition
Ability to meet standards of appearance
Can communicate well with guests

Physical Demands

Bending/Kneeling: Constant bending and kneeling to clean bathroom, vanity and making beds. Dusting requires bending to reach low areas on furniture.
Mobility: Movement to reach all areas of responsibility to include closet shelves, windows, ledges, pipes, under beds, behind furniture.
Continuously Standing: Continuously standing and/or walking to accomplish all that is required for position.
Climbing Stairs: Up to approx. 40 steps 10% of 40‑hour week.
No Driving Required.

Seniority level

Entry level

Employment type

Full-time

Job function

Management and Manufacturing

Industries

Food and Beverage Services

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