Restaurant Manager

This role involves close collaboration with the Director of Food & Beverage to cultivate an inviting atmosphere for our Ambassadors, reflecting the essence of Southern hospitality. The ideal candidate will be team-oriented, possess a positive outlook, pay meticulous attention to detail, and exude a warm, professional demeanor, along with a passion for the industry. We are committed to delivering authentic hospitality through sincere service and meaningful interactions with both our ambassadors and guests.

Congaree Golf Club provides an environment where motivated individuals can experience and learn about exceptional food and wine, fostering opportunities for growth within the hospitality sector.

• Help in leading the team in a positive and proactive manner to ensure that the Ambassador and guests are taken care of.
• Be a team player in daily duties throughout the day and be willing to assist others with their needs.
• Lead by example always.
• Reviews staffing levels and maintains daily work assignments to ensure the guest service, operational needs, and financial objectives are met.

• Service knowledge to provide ambassadors with exceptional service.
• Knowledge of business and management principles.
• Actively looking for ways to improve and strive to make daily operations seamless.
• Fully understand the entire aspect of daily operation.

• Help in maintaining inventories.
• Monitoring daily supply levels for product ordering.
• Reviews supply and inventory costs, looking for opportunities for improvement in quality and cost-efficiency.
• Ensures all employees have proper supplies, equipment, and uniforms.

• Handles guest requests and concerns in a timely and professionally, coordinating with other departments as needed to ensure satisfaction.
• Maintains positive relationships with Ambassadors, guests, and teammates.
• Treats all Ambassadors, guests, and staff with respect and professionalism.
• Coordinates with other departments to ensure guest satisfaction.

• Collaborate with the Buildings, Property & Sporting Director to address maintenance or repair issues identified by the housekeeping team, ensuring smooth operations across the property.
• Inspect guest rooms, administration buildings, and public areas daily to ensure cleanliness and operational functionality.
• Understands the financial impact of the Lodge’s operations on overall property goals and manages resources to meet or exceed budgeted objectives.

• Ensures adherence to safety and sanitation regulations, creating a secure and clean environment for staff and guests. We are to remain in compliance with DHEC regulations always.

• College degree preferred. High school diploma or equivalent required.
• Three to five years of experience in fine dining.
• Two-years’ experience in a golf club or similar environment is ideal.
• Prior experience managing a team of at least 7 people and providing feedback to the team in a positive manner for constant improvement and growth.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.
• Ability to work flexible hours day or night, including weekends and holidays.
• Lifting or carrying - up to 50 lbs. issuing supplies, inventory, receiving supplies, organizing, etc.
• Ability to communicate information with ambassadors and guests.
• Knowledge and enforcement of safety and sanitation regulations.
• Background and Drug Screening required.
• Classification:
  Hourly, Full Time
• Reports To:
  
  Director of Food & Beverage
• Oversees:
  Front of House Team