Social Worker​/Admissions Coordinator - Senior Living

Social Worker/Admissions Coordinator - Senior Living

Kickstart the New Year with a new career at Wildewood Downs
, proud to be recognized as a Great Place to Work®. We’re a hospitality-focused luxury senior living company that values our people as our greatest asset, guided by our principle of “People First, Always.” At Wildewood Downs
, compassion, respect, and dedication drive us to create meaningful interactions. Our culture promotes growth, teamwork, and a genuine commitment to enriching the lives of both our residents and team members.

Be a part of something extraordinary! We are currently accepting applications for a Social Worker/Admissions Coordinator to assist with the Skilled Nursing Healthcare admissions process. This position supports the department’s activities in preadmission, admission, discharge, and follow-up processes. Apply today and help us put people at the heart of everything we do. Interviews offered daily! We look forward to meeting you.

Location:

Columbia, SC.

Compensation: $58,800 – $105,000 per year.

• Represents the campus in a positive manner while creating an environment that fosters respect and courtesy for residents and employees alike. Works within campus programs to promote safety and the well‑being of all residents and employees.
• Upholds the campus’s Mission Statement.
• Maintains HIPAA standards and regards all medical or healthcare information pertaining to residents and employees as confidential.
• Daily communication with the Regional Admissions Coordinator related to transfers to the hospital, LOAs, discharges, and admissions to Community SNF.
• Collaborate to ensure full occupancy by looking at referrals and admitting.
• Coordinate with the Regional Admissions Coordinator daily, ensuring communication with the community’s nursing team.
• Conduct tours of the facility with prospective residents and their families.
• Assist in verification of insurance for all admissions, including Medicare Part A, Medicare Advantage (if needed), Medicare Part B, and private insurance.
• Follow company procedures, maintaining the admissions process including admission packet and resident guides. All admission packets must be completed before a resident’s admission or time of admission.
• Call the representative prior to admission to set up a time to meet.
• Discuss benefits prior to admission, i.e., Medicare covers day 1‑20 100% and then supplemental benefits if any, and determine patient responsibility at the appropriate point.
• Manage and process insurance verification for an ongoing stay in SNF, including Medicare Advantage updates timely, and keep chart updates for each new verification from Managed Care.
• Follow LOA for re‑admission and new authorizations when necessary, in accordance with Medicare A and Medicare Advantage guidelines.
• Coordinate Long Term Care admissions within the community (e.g., IL, AL, MC, SNF).
• Enter private‑pay admissions into PCC with payer information.
• Prepare SNF rooms for admissions, ensuring room readiness before arrival (equipment such as bed, call bell, TV, remote, in good working order). Coordinate with other departments to meet standards and prepare for new admission.
• Maintain customer service by meeting and greeting all new admissions, ensuring they understand SNF operations, policies, and procedures, and reviewing community information (e.g., meal times, key roles). Document initial meet and greet in PCC.
• Conduct a satisfaction survey prior to discharge on the day of or day before discharge.
• Call all residents for a health check 72 hours post‑discharge; remind them to call with any needs for readmission within the next 30 days.
• Outreach with local referring partners to establish positive partnerships for admissions.
• Establish partnerships with surrounding Medicaid facilities for discharge planning when applicable.
• Be cross‑trained to ensure admission process from all referral sources in the absence of the Regional Admissions Coordinator.
• Assist with Assisted Living and Memory Care tours and move‑ins.
• Provide administrative support to department supervisors as needed.
• Maintain proper attire at all times and uphold a high standard of appearance.
• Acknowledge and…